Agreements reached under this partnership
Business alliance- 1
Joint development of AI call center services for the Japanese market
- 2
Optimization of Japanese-language speech quality through the use of NAXA's AI voice and narration technologies, among others
- 3
Support for cloud and infrastructure environments in Japan
- 4
Enhancement of functions including AI-powered outbound calling, customer-intent determination and operator coordination
- 5
Joint commercial rollout of services, with a view to collaboration with the Group's digital entertainment businesses, including online games
These are items that the documents state the two companies will work on. The lines above and below represent arrangements between the two companies.
The impact of this business alliance on the Group's consolidated results for the current fiscal year is currently under review.
| Item | Details |
|---|---|
| Name of alliance partner | 信華信技術股份有限公司, DIRECT CHINA株式会社 |
| Alliance partner's business activities | Software development, system development and maintenance, business consulting, and digital technology services including AI, big data and cloud services, Trading, sales, wholesale and consulting services involving Okinawa products, building materials and machined products, among others |
| Alliance partner's location | Dalian, Liaoning Province, China, Urasoe, Okinawa Prefecture |
| Alliance partner's capital | RMB 349,698,655 (approximately ¥8.3 billion), ¥22.48 million |
| Alliance partner's net sales | RMB 3,148,321,668 (¥75,213 million), fiscal year ended December 2025, ¥380.486 million, fiscal year ended March 2026 |
| Alliance partner's operating income | RMB 326,580,201 (¥7,802 million), fiscal year ended December 2025, ¥2.264 million, fiscal year ended March 2026 |
| Type of alliance | Business alliance |
| Details of the alliance | Joint development of AI call center services for the Japanese market, Optimization of Japanese-language speech quality through the use of NAXA's AI voice and narration technologies, among others, Support for cloud and infrastructure environments in Japan, Enhancement of functions including AI-powered outbound calling, customer-intent determination and operator coordination, Joint commercial rollout of services, with a view to collaboration with the Group's digital entertainment businesses, including online games |
| Date of board resolution | 17 August 2026 |
| Contract Date | 17 August 2026 |
| Impact on Business Performance | The impact of this business alliance on the Group's consolidated results for the current fiscal year is currently under review. |
Items this document does not state (12)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.As generative AI and speech recognition technologies continue to advance, demand is increasing in the call center industry for improved service quality and greater operational efficiency. At the same time, the parties need to address requirements specific to the Japanese market, including Japanese-language speech quality, domestic infrastructure and personal information protection.