Steady Performance of the BPO and Services Business
First written in FY2018-Q1. 4 of 30 entries say "Advanced", first in FY2023-Q3. Latest entry: FY2026.
The whole theme swung hardest in 2022: 3 of 17 companies on the "Worse" side.
5 other companies' latest entry also says "Other".
- FY2026Higher revenue and lower earningsAnnual report
「Revenue for the consolidated fiscal year was ¥117.513 million, up 5.7% year on year, due to the acquisition of new contracts for payment services and other factors. However, segment profit was ¥12.418 million, down 17.6% year on year, partly due to higher depreciation expenses for software used internally and higher personnel costs.」
Revenue increased due to the acquisition of new payment service contracts, while profit declined because of higher software depreciation and personnel costs. - FY2026-H1AdvancedAnnual report
「For BPO (business process outsourcing), payment and other services, revenue was ¥65.904 million, up 17.6% from the same interim period of the previous year, and segment profit was ¥9.540 million, up 132.1%, due to the acquisition of new customers for payment services and other factors.」
The acquisition of new payment service customers resulted in revenue for BPO and Services increasing 17.6% from the same interim period of the previous year and segment profit increasing 132.1%. - FY2025-H1BPO and Services: higher revenue and lower profitAnnual report
「New orders for the membership seat continuation support service and other new services expanded, but cost of sales increased due to expenses associated with launching the new services. Consequently, revenue was ¥56.018 million, up 10.3% year on year, and segment profit was ¥4.111 million, down 54.6% year on year.」
Although revenue increased due to the expansion of new orders for the membership seat continuation support service and other services, segment profit declined 54.6% year on year because costs increased due to expenses for launching the new services. - FY2024Higher revenue, lower profit margin, expectations for the next periodAnnual report
「The business involving payment and other services expanded, but the profit margins of these businesses were low, resulting in a decline in the segment's profit margin. Meanwhile, new orders for membership administration and other services also advanced. Although they have not yet generated significant revenue in the current fiscal year, they are expected to contribute in the next fiscal year.」
BPO and Services recorded revenue of ¥101.345 million, up 16.4% year on year, while segment profit declined 29.9% year on year due to the expansion of low-margin businesses. New orders for membership administration and other services were described as an expectation for the next fiscal year. - FY2024-Q3Higher revenue but lower profit due to upfront investmentAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, payment services expanded amid moves toward the normalization of economic activity, while new orders for membership administration and other services advanced through proactive sales activities. Consequently, for the cumulative consolidated third quarter, revenue was ¥75.604 million, up 28.7% year on year. However, due to upfront investment associated with the development of new services, segment profit was ¥13.881 million, down 13.3% year on year.」
Although revenue increased due to the expansion of payment services and progress in new orders for membership administration and other services, segment profit fell below the same period of the previous year because of upfront investment in developing new services. - FY2024-Q2AdvancedAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, new orders for membership administration and other services expanded as a new service through proactive sales activities. Consequently, revenue was ¥50.749 million, up 34.4% year on year, and segment profit was ¥9.059 million, up 2.9% year on year.」
As new orders for membership administration and other services expanded, revenue in BPO and Services increased 34.4% year on year and segment profit increased 2.9%. - FY2024-Q1AdvancedAnnual report
「Consequently, revenue was ¥25.410 million, up 31.0% year on year, and segment profit was ¥4.903 million, up 15.7% year on year.」
The BPO and Services business recorded revenue of ¥25.410 million, up 31.0% year on year, and segment profit of ¥4.903 million, up 15.7%, due to the expansion of new orders. - FY2023-Q3AdvancedAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, payment services expanded amid moves toward the normalization of economic activity, including an improvement in the COVID-19 infection situation and the easing of restrictions on activities, while new orders for membership administration and other services advanced through proactive sales activities. Consequently, for the cumulative consolidated third quarter, revenue was ¥58.732 million, up 20.2% year on year, and segment profit was ¥16.022 million, up 790.1% year on year.」
Revenue increased 20.2% year on year and segment profit increased 790.1% year on year due to the expansion of payment services and progress in new orders for membership administration and other services. - FY2023-Q2BPO and Services: higher revenue and continued profitabilityAnnual report
「New orders for membership administration and other services advanced as a result of proactive sales activities. Consequently, revenue was ¥37.756 million, up 25.7% year on year, and segment profit was ¥8.799 million, compared with a segment loss of ¥616 thousand in the same period of the previous year.」
As new orders for membership administration and other services advanced, BPO and Services moved from a segment loss in the same period of the previous year to profit, while revenue also increased. - FY2023-Q1BPO and Services: higher revenue and continued profitabilityAnnual report
「New orders for membership administration and other services gradually expanded as a result of proactive sales activities. Consequently, revenue was ¥19.388 million, up 32.1% year on year, and segment profit was ¥4.235 million, compared with a segment loss of ¥666 thousand in the same period of the previous year.」
As new orders for membership administration and other services gradually expanded, BPO and Services moved from a segment loss in the same period of the previous year to profit of ¥4.235 million, while revenue also increased. - FY2022-Q3Quarterly profitability, but lower cumulative revenue and profitAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, revenue increased as the performance of retail stores and restaurants recovered following the end of the fifth wave of COVID-19 infections, and the segment posted a profit in the consolidated third quarter. For the cumulative consolidated third quarter, revenue was ¥48.839 million, down 19.2% year on year, and segment profit was ¥1.800 million, down 89.2% year on year.」
The segment posted a profit in the consolidated third quarter as business conditions at retail stores and restaurants recovered. However, for the cumulative period, both revenue and segment profit were below the same period of the previous year. - FY2022-Q2Lower revenue and losses continueAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, payment agency services related to the retail and food-service industries affected by the spread of COVID-19 showed some signs of recovery but remained difficult, while the end of special demand from the cashless payment and points rebate program, which continued through the end of June of the previous year, also affected results. Revenue therefore declined year on year to ¥30.014 million, down 23.8%, and the segment posted a loss of ¥616 thousand, compared with profit of ¥9.577 million in the same period of the previous year.」
Although payment agency services related to the retail and food-service industries showed some signs of recovery, revenue declined due to the impact of COVID-19 and the end of special demand from the cashless payment program, and the segment continued to report a loss after previously posting segment profit. - FY2022-Q1Lower revenue and move into the red after special demand endedAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, payment agency services related to the retail and food-service industries affected by the spread of COVID-19 showed signs of recovery, but revenue declined year on year following the end of special demand from the cashless payment and points rebate program, resulting in revenue of ¥14.675 million, down 21.4% year on year, and a segment loss of ¥666 thousand, compared with profit of ¥4.220 million in the same period of the previous year.」
Although payment agency services related to the retail and food-service industries showed signs of recovery, revenue declined following the end of special demand from the cashless payment and points rebate program, and the segment moved from profit to loss. - FY2021-Q3Continued lower revenue and lower earningsAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, transactions with new financial institutions and other factors increased, but payment agency services related to the retail and food-service industries declined sharply due to the spread of COVID-19, resulting in revenue of ¥60.476 million, down 19.5% year on year, and segment profit of ¥16.711 million, down 28.5% year on year.」
Although transactions with new financial institutions and other factors increased, payment agency services related to the retail and food-service industries declined sharply due to the impact of COVID-19, causing both revenue and segment profit to fall below the same period of the previous year. - FY2021-Q2Continued lower revenue and lower earningsAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, payment agency services related to the retail and food-service industries declined due to the spread of COVID-19, while transactions with new financial institutions and other factors increased, resulting in revenue of ¥39.400 million, down 7.6% year on year, and segment profit of ¥9.577 million, down 18.2% year on year.」
Although transactions with new financial institutions and other factors increased, payment agency services related to the retail and food-service industries declined due to the impact of COVID-19, causing both revenue and segment profit to fall below the same period of the previous year. - FY2021-Q1Higher Sales, Slightly Lower ProfitAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, payment agency services related to the retail and food-service industries declined due to the spread of COVID-19, but transactions with new financial institutions and other factors resulted in revenue of ¥18.679 million, up 0.9% year on year, and segment profit of ¥4.220 million, down 4.4% year on year.」
Although payment agency services related to the retail and food-service industries declined due to the impact of COVID-19, revenue increased 0.9% year on year through transactions with new financial institutions. Segment profit declined 4.4% year on year. - FY2020Recovery to higher revenue and profit continuesAnnual report
「For the provision of BPO (business process outsourcing), payment agency and other services, revenue was ¥183.723 million, up 10.8% from the previous fiscal year, and segment profit was ¥29.613 million, compared with a segment loss of ¥4.936 million in the previous fiscal year, as revenue from recurring transactions was secured and services were provided in response to demand for cashless payments.」
In response to recurring transactions and demand for cashless payments, the BPO and Services business achieved higher revenue and recovered from a segment loss in the previous fiscal year to profit of ¥29.613 million. - FY2020-Q3Recovery to higher revenue and profitAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, revenue from recurring transactions was secured and efforts were made to promote cashless payments, a national policy initiative, resulting in revenue of ¥134.582 million, up 10.6% year on year, and segment profit of ¥21.243 million, compared with a segment loss of ¥3.473 million in the same period of the previous year.」
In addition to recurring transactions, efforts to promote cashless payments enabled the BPO and Services business to recover from a segment loss in the same period of the previous year to profit of ¥21.243 million, while revenue also increased. - FY2020-Q2Recovery to segment profit continuesAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, revenue was ¥79.791 million, down 2.1% year on year, as revenue from recurring transactions was secured, while segment profit was ¥7.741 million, compared with a segment loss of ¥9.190 million in the same period of the previous year.」
Revenue from recurring transactions was secured, and although revenue declined 2.1% year on year, the segment recovered from a loss of ¥9.190 million to profit of ¥7.741 million. - FY2020-Q1Recovery to segment profitAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, revenue was ¥37.746 million, down 8.1% year on year, while segment profit was ¥2.142 million, compared with a segment loss of ¥9.383 million in the same period of the previous year.」
Although revenue declined year on year, the BPO and Services business recovered from a segment loss in the same period of the previous year to segment profit of ¥2.142 million. - FY2019Segment loss continuesAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, revenue from recurring transactions was secured, resulting in revenue of ¥165.862 million, down 2.3% from the previous fiscal year, and a segment loss of ¥4.936 million, compared with segment profit of ¥35.770 million in the previous fiscal year.」
Although revenue from recurring transactions was secured, the BPO and Services business continued throughout the fiscal year to report a segment loss of ¥4.936 million after posting profit in the previous fiscal year. - FY2019-Q3Segment loss continues but narrowsAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, revenue from recurring transactions was secured, resulting in revenue of ¥121.671 million, down 2.6% year on year, and a segment loss of ¥3.473 million, compared with segment profit of ¥31.371 million in the same period of the previous year.」
Although revenue from recurring transactions was secured, the segment has continued to post a loss after reporting segment profit in the same period of the previous year. However, the loss narrowed from ¥9.190 million in the cumulative period of the previous quarter. - FY2019-Q2Segment loss continuesAnnual report
「For the provision of BPO (business process outsourcing), payment and other services, revenue was ¥81.505 million, up 2.3% year on year, as revenue from recurring transactions was secured, while the segment posted a loss of ¥9.190 million, compared with segment profit of ¥25.139 million in the same period of the previous year.」
Although revenue increased through recurring transactions, the segment has continued to post a loss of ¥9.190 million after previously reporting segment profit. - FY2019-Q1Profit turned into a lossAnnual report
「For BPO (business process outsourcing), payment processing and various other services, revenue was ¥41,073 thousand, up 3.0% year on year, but the segment posted a loss of ¥9,383 thousand due to an increase in the cost of sales ratio, compared with segment profit of ¥17,350 thousand in the previous year.」
Revenue from BPO, payment processing and various other services increased 3.0% year on year, but the segment shifted from profit in the previous year to a loss of ¥9,383 thousand due to an increase in the cost of sales ratio. - FY2018Increase in profitAnnual report
「For BPO (business process outsourcing), payment processing and various other services, the company secured revenue from recurring transactions. Revenue was ¥169,772 thousand, down 3.3% from the previous fiscal year, while segment profit was ¥35,770 thousand, up 75.5%.」
The company secured revenue from recurring transactions, while revenue decreased 3.3% from the previous fiscal year. Segment profit was ¥35,770 thousand, up 75.5%. - FY2018-Q3Increase in profitAnnual report
「For BPO (business process outsourcing), payment processing and various other services, the company secured revenue from recurring transactions. Revenue was ¥124,902 thousand, down 2.4% year on year, while segment profit was ¥31,371 thousand, up 146.7% year on year.」
The company secured revenue from recurring transactions, while revenue decreased 2.4% year on year. Segment profit was ¥31,371 thousand, up 146.7% year on year. - FY2018-Q2Significant increase in profitAnnual report
「For BPO (business process outsourcing), payment processing and various other services, the company secured revenue from recurring transactions. Revenue was ¥79,669 thousand, down 5.0% year on year, while segment profit was ¥25,139 thousand, up 983.1% year on year.」
The company secured revenue from recurring transactions, while revenue decreased 5.0% year on year. Segment profit was ¥25,139 thousand, up 983.1% year on year. - FY2018-Q1First statedAnnual report
「BPO (business process outsourcing), payment processing and various other services performed steadily. Revenue was ¥39,896 thousand, down 6.7% year on year, and segment profit was ¥17,350 thousand, compared with segment profit of ¥11 thousand in the previous year.」
For BPO, payment processing and various other services, revenue decreased year on year, but segment profit increased from ¥11 thousand in the previous year to ¥17,350 thousand.