Lower Service Quality Due to Personnel and Training Shortages
First written in FY2016. 6 of 8 entries say "Restated". Latest entry: FY2026.
Ecomic moved to the "Worse" side of this theme in 2026, 1 year after the typical company in this theme (2025).
The whole theme swung hardest in 2023: 1 of 7 companies on the "Worse" side.
2 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「Securing and developing personnel with expertise in both business operations and IT is essential to the Group's sustainable growth. Competition for personnel in the DX and AI fields has intensified in recent years. If the Group is unable to secure the necessary personnel, or if personnel outflows or delays in training systems occur, this could lead to lower service quality, reduced productivity and constraints on business expansion, potentially affecting the Group's performance.」
Regarding the risk of insufficient personnel and training, newly specifies personnel with expertise in both business operations and IT, competition for DX and AI talent, personnel outflows and delays in training. - FY2025RestatedAnnual report
「To respond to the increase in workload accompanying the expansion of its operations and to continue maintaining the accuracy of its current services, the Group considers securing talented personnel and maintaining operational accuracy through ongoing employee training to be important management issues.」
Continues to identify securing personnel and providing ongoing training as important issues for business expansion and maintaining service accuracy. - FY2023RestatedAnnual report
「To respond to the increase in workload accompanying the expansion of its operations and to continue maintaining the accuracy of its current services, the Group considers securing talented personnel and maintaining operational accuracy through ongoing employee training to be important management issues.」
Continues to identify securing personnel to support business expansion and ongoing employee training as important issues for maintaining service accuracy. - FY2020RestatedAnnual report
「The Group plans to actively recruit talented personnel and continue to provide thorough employee training as its business expands. However, if it is unable to secure sufficient personnel with the skills it requires or provide sufficient employee training, the quality of its current services is expected to decline, which may affect the expansion of its operations.」
Continues to identify the policy of recruiting and training talented personnel, as well as the risk of declining service quality if these measures are insufficient. - FY2019RestatedAnnual report
「The Group plans to actively recruit talented personnel and continue to provide thorough employee training as its business expands. However, if it is unable to secure sufficient personnel with the skills it requires or provide sufficient employee training, the quality of its current services is expected to decline, which may affect the expansion of its operations.」
Continues to identify the policy of recruiting and training talented personnel, as well as the risk of declining service quality if these measures are insufficient. - FY2018RestatedAnnual report
「The Group plans to actively recruit talented personnel and continue to provide thorough employee training as its business expands. However, if it is unable to secure sufficient personnel with the skills it requires or provide sufficient employee training, the quality of its current services is expected to decline, which may affect the expansion of its operations.」
Reconfirms the policy of continuing recruitment and employee training, as well as the risk of declining service quality if these measures are insufficient. - FY2017RestatedAnnual report
「The Group plans to actively recruit talented personnel and continue to provide thorough employee training as its business expands. However, if it is unable to secure sufficient personnel with the skills it requires or provide sufficient employee training, the quality of its current services is expected to decline, which may affect the expansion of its operations.」
Reconfirms the policy of continuing recruitment and employee training, as well as the risk of declining quality if these measures are insufficient. - FY2016First statedAnnual report
「If the Group is unable to secure sufficient personnel with the skills it requires, or is unable to provide sufficient employee training, the quality of its current services is expected to decline, which may affect the expansion of its operations.」
Identifies securing and training the personnel needed to expand the business and maintain service accuracy as risks.