Announced details
Resident support operations at rental property management companies (inquiry handling, contract renewals and move-out applications)
The two services are developed and provided as an integrated offering in-house by 株式会社いい生活.
ISO/IEC27001(ISMS)
ISO/IEC27017(ISMS-CLS)
ISO/IEC20000(ITSMS)
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | いい生活 Home, いい生活 Rental Management Cloud |
| Relationship with the Company | The two services are developed and provided as an integrated offering in-house by 株式会社いい生活. |
| Launch date | 11 September 2026 (actual release) |
| Applicable area | Resident support operations at rental property management companies (inquiry handling, contract renewals and move-out applications) |
| Award/certification name | ISO/IEC27001(ISMS), ISO/IEC27017(ISMS-CLS), ISO/IEC20000(ITSMS) |
Items this document does not state (13)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To eliminate missed handling, duplicate entries, insufficient information sharing and increased workload caused by manual processes at rental property management companies, including transferring and registering inquiries, managing response histories, tracking contract renewal responses and entering move-out applications.