Maximizing Customer Lifetime Value Through Customer Success
First written in FY2021-Q1. 11 of 13 entries say "Restated". Latest entry: FY2026-H1.
The whole theme swung hardest in 2020: 1 of 8 companies on the "Worse" side.
6 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 480,000 customers and new customers.」
The policy of expanding cloud services through customer success for existing and new customers, based on a customer base of more than 480,000, was reaffirmed. - FY2024-Q3RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 480,000 customers and new customers.」
The policy of expanding cloud services through customer success for existing and new customers, based on a customer base of more than 480,000, was reaffirmed. - FY2024-Q2RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 480,000 customers and new customers.」
The policy of expanding cloud services through customer success for existing and new customers, based on a customer base of more than 480,000, was reaffirmed. - FY2024-Q1RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 480,000 customers and new customers.」
The policy of expanding cloud services through customer success for existing and new customers, based on a customer base of more than 480,000, was reaffirmed. - FY2023AdvancedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 480,000 customers and new customers.」
The customer base expanded from more than 450,000 to more than 480,000, while the policy of expanding the cloud business through customer success for existing and new customers continued. - FY2023-Q3RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 450,000 customers and new customers.」
The policy of prioritising customer success for existing and new customers and expanding cloud services, based on a customer base of more than 450,000, was reaffirmed. - FY2023-Q2RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 450,000 customers and new customers.」
The policy of prioritising customer success for existing and new customers and expanding cloud services, based on a customer base of more than 450,000, was reaffirmed. - FY2022RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 450,000 customers and new customers.」
The policy of prioritising customer success for existing and new customers and expanding cloud services, based on a customer base of more than 450,000, was reaffirmed. - FY2022-Q3RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 450,000 customers and new customers.」
The policy of prioritising customer success for existing and new customers and expanding cloud services, based on a customer base of more than 450,000, was reaffirmed. - FY2022-Q2RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 450,000 customers and new customers.」
The policy of prioritising customer success for existing and new customers and expanding cloud services, based on a customer base of more than 450,000, was reaffirmed. - FY2022-Q1RestatedAnnual report
「The Company is focusing on expanding its cloud services, which are expected to continue benefiting from strong market growth, by concentrating on the success of its existing customer base of more than 450,000 customers and new customers.」
The policy of prioritising customer success for new and existing customers, based on a customer base of more than 450,000, was reaffirmed. - FY2021-Q2RestatedAnnual report
「For customer success, the company considers maximizing lifetime value important and will work to build lasting relationships with customers in sales and marketing. In service development and operations, it will work to reflect customer needs in its services and standardize the user experience.」
The policy of making customer lifetime value maximisation a key objective and pursuing customer relationship building, reflecting customer needs and delivering a consistent user experience was reaffirmed. - FY2021-Q1First statedAnnual report
「For customer success, the company considers maximizing lifetime value important and will work to build lasting relationships with customers in sales and marketing. In service development and operations, it will work to reflect customer needs in its services and standardize the user experience.」
Maximising customer lifetime value is presented as a new key objective, with maintaining ongoing customer relationships, reflecting customer needs and delivering a consistent user experience identified as the means of achieving it.