Cross-functional integration of internal and sales-related systems with business-related systems

「In transforming its IT systems, the Company is promoting integrated operations over the medium to long term through cross-functional integration of its internal and sales-related systems with its business-related systems. It is advancing the sophistication of data management through the digitalization and automation of operations and the active use of AI, while improving operational efficiency and pursuing process innovation. Through these efforts, the Company is developing a flexible and scalable IT infrastructure and seeks to improve customer satisfaction by responding rapidly to user needs. At the same time, it is working to reduce the administrative effort required for operations and improve productivity.」