Bringing Voice Communication AI to Market through SDX, ADP and AAP
First written in FY2022. 7 of 12 entries say "Advanced", first in FY2023-Q1. Latest entry: 2026-07-24.
Advanced Media moved to the "Worse" side of this theme in 2026.
The whole theme swung hardest in 2025: 1 of 6 companies on the "Worse" side.
1 other company's latest entry also says "Reframed".
- 2026-07-24ReframedTimely disclosure
「We decided to change our reported segments in order to more appropriately reflect the substance of our businesses and improve the precision of resource allocation and performance evaluation by dividing the former Voice Business into a platform business centered on AI speech recognition and a human resources and business support services business using AI.」
The former Voice Business was reorganized into the AISH Platform Business and AISH Services Business as reported segments. - FY2026ReframedAnnual report
「The company will develop and expand the market for AI aggregation models, which enhance work efficiency and effectiveness by combining and using AI systems such as GAI and PAI.」
The company's previous market-launch strategy for SDX, ADP and AAP was reorganized into a voice AI enabler business based on GAI, PAI, AOI, AI aggregation models and AWB. - FY2026-H1RestatedAnnual report
「Usage hours for ACP (AmiVoice® Cloud Platform), a cloud-based engine service on the AI speech recognition AmiVoice® engine platform, and the number of customer companies using the SDK for standalone engines increased. The company also advanced efforts to introduce the AmiVoice® SalesBoost Platform, a sales-force enhancement platform, to the market.」
For SDX and speech communication AI, the company continues to expand ACP and SDK usage and pursue market introduction activities for SalesBoost Platform. - FY2025AdvancedAnnual report
「Released AmiVoice® API, an AI speech recognition API that uses end-to-end speech recognition, which offers higher recognition accuracy than conventional hybrid speech recognition.」
Released AmiVoice API, which enables the use of end-to-end speech recognition for the speech communication AI platforms for SDX, ADP and other applications. - FY2024AdvancedAnnual report
「Furthermore, by using AI speech recognition AmiVoice products and services, including AmiVoice AI Partners注), in their operations, the company will promote throughout society a "new normal at work" in which voice-based work becomes commonplace, enabling not only greater work efficiency, such as shorter working hours, but also a more comfortable working experience through the presence of a partner.」
The market-launch strategy for SDX, ADP and AAP was translated into concrete initiatives to embed in society a "new normal at work," including AmiVoice AI Partners such as voice keyboards and voice mice. - FY2024-Q3AdvancedAnnual report
「The number of customer companies and usage hours for AmiVoice® Cloud Platform (ACP), a voice technology platform that provides APIs and other services enabling the use of various domain-specific AI speech recognition engines, increased. "API and SDK users (cumulative): 3,332 at the end of the second quarter → 3,565 at the end of the third quarter"」
In speech DX, the number of ACP customer companies and usage hours increased, while the number of API and SDK users also rose from 3,332 to 3,565. - FY2024-Q2AdvancedAnnual report
「The number of customer companies and usage hours for AmiVoice® Cloud Platform (ACP), a voice technology platform that provides APIs and other services enabling the use of various domain-specific AI speech recognition engines, increased. "API and SDK users (cumulative): 3,091 at the end of the first quarter → 3,332 at the end of the second quarter"」
In speech DX, the number of ACP customer companies and usage hours increased, while the number of API and SDK users also rose from 3,091 to 3,332. - FY2024-Q1AdvancedAnnual report
「AmiVoice® Cloud Platform (ACP), a voice technology platform providing AI speech recognition APIs and other services, was adopted for meeting-minutes support services using RICOH COMPANY,LTD.'s web conferencing devices, increasing the number of user companies and hours of use.」
In speech DX, ACP's adoption as an external service and growth in the number of customer companies and usage hours provided a concrete example of the plan to bring various platforms to market. - FY2023-Q3AdvancedAnnual report
「As part of the market introduction of the AmiVoice® DX Platform (ADP), a Speech DX platform that supports customers' digital transformation, we successively launched the AmiVoice® VK (AmiVoice VK) series of "voice keyboard" applications, which improve the efficiency of keyboard input, for the medical, government, construction and real estate sectors.」
具体的な進展として、FY2022で計画として示したADPの市場導入に向け、VKシリーズを複数分野向けに順次リリースした。 - FY2023-Q2RestatedAnnual report
「We will advance the market introduction of the AmiVoice® DX Platform (ADP), a Speech DX platform that contributes to customers' digital transformation through speech recognition, and fulfill our role in the final year of the BSR rollout phase as a stepping stone toward the BSR expansion phase.」
The Company continues to position the final year of the BSR rollout phase as a bridge to the BSR expansion phase while advancing the market introduction of ADP. - FY2023-Q1AdvancedAnnual report
「(iii) We will advance the market introduction of the AmiVoice® DX Platform (ADP), a Speech DX platform that contributes to customers' digital transformation through speech recognition, and fulfill our role in the final year of the BSR rollout phase as a stepping stone toward the BSR expansion phase.」
ADP, which was presented as a plan for FY2022, was presented again as a specific initiative for the current fiscal year to advance its market introduction. - FY2022First statedAnnual report
「This will begin with the market introduction and expansion of ACS/ACP, followed by the market launch of ADP (AmiVoice® DX Platform), the Speech DX platform that contributes to customers' digital transformation through voice AI. We will then launch AAP (AmiVoice® AI Platform), a voice communication AI platform for AI applications and services, and achieve our target for the fiscal year ending March 2026 by opening the way to AISH (Aish).」
As a new stage following the expansion of ACS/ACP, the Company explicitly disclosed for the first time its plan to launch ADP for SDX and then AAP for AI applications and services.