Risk of Leakage or Compromise of Personal Information and Confidential Customer Information
First written in FY2016. 5 of 7 entries say "Restated". Latest entry: FY2022.
Systems Design moved to the "Worse" side of this theme in 2022, 3 years before the typical company in this theme (2025).
The whole theme swung hardest in 2026: 30 of 102 companies on the "Worse" side.
21 other companies' latest entry also says "Worsened".
- FY2022WorsenedAnnual report
「If personal information or confidential customer information is leaked externally or damaged as a result of an unexpected cyberattack, such as a computer virus or unauthorized access, or another unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
In addition to the existing risks of leakage or damage, the company explicitly identifies cyberattacks such as computer viruses and unauthorized access. - FY2021RestatedAnnual report
「Although we take sufficient care to prevent problems arising from the leakage of personal information or confidential customer information, if such information is leaked externally or damaged due to an unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
The company continues to disclose the risks of reputational damage, lower sales, and compensation costs resulting from leaks or damage involving personal and confidential customer information. - FY2020RestatedAnnual report
「Although we take sufficient care to prevent problems arising from the leakage of personal information or confidential customer information, if such information is leaked externally or damaged due to an unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
The company continues to address the potential effects of leaks or damage involving personal and confidential customer information on its reputation, sales, and compensation payments. - FY2019RestatedAnnual report
「If personal information or confidential customer information is leaked externally or damaged due to an unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
The company continues to disclose the potential effects of leaks or damage involving personal and confidential customer information on its reputation, sales, and compensation payments. Meanwhile, it explains that there is no evidence that personal information was leaked in the inappropriate conduct at issue. - FY2018RestatedAnnual report
「If personal information or confidential customer information is leaked externally or damaged due to an unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
The company continues to disclose the potential effects of leaks or damage involving personal and confidential customer information on its reputation, sales, and compensation payments. - FY2017RestatedAnnual report
「If personal information or confidential customer information is leaked externally or damaged due to an unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
The company continues to disclose the potential effects of information leaks or damage on its reputation, sales, and compensation payments. - FY2016First statedAnnual report
「If personal information or confidential customer information is leaked externally or damaged due to an unforeseen circumstance, the Group's financial position and operating results may be affected by lower sales resulting from reputational damage and costs arising from compensation payments.」
The company identifies as risks the effects on its reputation, sales, and compensation payments if the large volumes of personal and confidential customer information it handles are leaked or damaged.