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Systems Design (3766) · InitiativeFirst stated

Building an AI-powered next-generation call center through collaboration with クラシテ・アイカム

First written in FY2025. . Latest entry: FY2025.

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Building an AI-Enabled Next-Generation Call Center Through CollaborationA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

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  1. FY2025First statedAnnual report

    「Taking its business alliance with クラシテ株式会社, a subsidiary of SUNNEXTA GROUP Inc. with which it entered into a business alliance agreement in August last year, as an opportunity to transform its business model, the company is steadily advancing related initiatives. It is proceeding with the development of a next-generation call center using AI by combining the respective expertise of クラシテ, its subsidiary アイカム and its outsourcing business division.」

    The company disclosed for the first time an initiative to develop a next-generation call center using AI through collaboration among クラシテ, アイカム and its outsourcing business division.
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