Risk of Claims for Damages Due to Defects or Malfunctions in Medical Information Systems
First written in FY2016. 5 of 8 entries say "Restated". Latest entry: FY2025.
Software Service moved to the "Worse" side of this theme in 2026.
0 other companies' latest entry also says "Worsened".
- FY2025WorsenedAnnual report
「The implementation support and maintenance services provided by our group also directly affect the continuity and safety of operations at medical institutions. Accordingly, high quality standards must be met not only by the products themselves, but also in the implementation process and in operational and maintenance services.」
Expands the scope from the risk of conventional system defects and malfunctions to deficiencies in implementation support, operations and maintenance services, and describes the long-term effects of breaches of contract, claims for damages, operational stoppages and loss of trust. - FY2023RestatedAnnual report
「In light of these risks, we have established the Quality Management Promotion Office as a specialist department. We strive to prevent system deficiencies by reviewing systems, pursuing systematic quality improvements and developing our human resources.」
Reiterates the risks of medical accidents and claims for damages arising from system deficiencies, and the Quality Management Promotion Office’s response through quality improvements and human resource development. - FY2022RestatedAnnual report
「Although our group pays the utmost attention to quality, if a medical accident occurs due to a system deficiency, we may face claims for damages from medical institutions and others, which could affect our group’s performance.」
Reiterates the risks of medical accidents and claims for damages arising from deficiencies in medical information systems, and the response by the Quality Management Promotion Office. - FY2020MitigatedAnnual report
「In light of these risks, we have established the Quality Management Promotion Office as a specialist department. We strive to prevent system deficiencies by reviewing systems, pursuing systematic quality improvements and developing our human resources.」
Specifies the establishment of the Quality Management Promotion Office, system reviews, systematic quality improvements and human resource development as measures to address the risk of claims for damages arising from deficiencies. - FY2019RestatedAnnual report
「We strive to minimize risks, but if unforeseen defects or malfunctions occur, we may face claims for damages from medical institutions and others, which could affect our performance.」
Reiterates the possibility of claims for damages and an impact on performance arising from defects or malfunctions in medical information systems. - FY2018RestatedAnnual report
「We strive to minimize risks, but if unforeseen defects or malfunctions occur, we may face claims for damages from medical institutions and others, which could affect our performance.」
Reiterates the possibility of claims for damages and an impact on performance arising from defects or malfunctions in medical information systems. - FY2017RestatedAnnual report
「We strive to minimize risks, but if unforeseen defects or malfunctions occur, we may face claims for damages from medical institutions and others, which could affect our performance.」
Reiterates the possibility of claims for damages and an impact on performance arising from defects or malfunctions in medical information systems. - FY2016First statedAnnual report
「Medical information systems, including electronic medical records systems, are infrastructure used in medical settings and directly handle information concerning patients' lives and physical condition, making maximum attention to stability, safety, and robustness essential. Although the Company is working to minimize these risks, if an unforeseen defect or malfunction occurs, medical institutions or others may seek damages, potentially resulting in substantial payments of damages and litigation costs.」
The disclosure states that defects or malfunctions in medical information systems could lead to claims for damages by medical institutions and litigation costs.