Announced details
Responding to inquiries from ward residents about ward procedures and systems, and providing information on administrative services
References approximately 20,000 pages of information. Supports 9 languages and provides automated responses 24 hours a day, 365 days a year.
Shinjuku Ward selected OPTiM as the contractor for the "Construction, Operation and Maintenance Services for the Next-Generation Shinjuku Ward Comprehensive Information AI Chatbot." OPTiM is responsible for building and operating the system.
Shinjuku Ward, Tokyo. The Public Hearing Section of the Ward Administration Information Division is listed as the relevant department. Other information on location, representative, capital, year established and business activities is not disclosed.
Patent No. 7847403. Validity period not disclosed.
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | OPTiM AIRES, Comprehensive information AI chatbot for ward residents |
| Counterparty | Shinjuku-ku, Tokyo |
| Counterparty overview | Shinjuku Ward, Tokyo. The Public Hearing Section of the Ward Administration Information Division is listed as the relevant department. Other information on location, representative, capital, year established and business activities is not disclosed. |
| Relationship with the Company | Shinjuku Ward selected OPTiM as the contractor for the "Construction, Operation and Maintenance Services for the Next-Generation Shinjuku Ward Comprehensive Information AI Chatbot." OPTiM is responsible for building and operating the system. |
| Launch date | September 2026 (actual) |
| Applicable area | Responding to inquiries from ward residents about ward procedures and systems, and providing information on administrative services |
| Registration number and expiry date | Patent No. 7847403. Validity period not disclosed. |
| Quantitative Effects | References approximately 20,000 pages of information. Supports 9 languages and provides automated responses 24 hours a day, 365 days a year. |
Items this document does not state (10)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To provide faster and more accurate information, improve convenience and reduce the workload of staff in response to the increasingly diverse and complex needs of ward residents.