Declining usage among in-person customers, while usage among customers in non-face-to-face business areas remains strong
First written in FY2022-Q1. 2 of 4 entries say "Restated". Latest entry: FY2025.
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- FY2025DroppedAnnual reportThe filing does not describe the COVID-19-era customer trend of lower usage among face-to-face customers and strong usage among customers in non-face-to-face business areas.
- FY2022RestatedAnnual report
「Although service usage by customers in face-to-face business areas declined due to the impact of COVID-19, the trend of strong service usage by customers in non-face-to-face business areas, such as the e-commerce industry, continued, resulting in overall revenue growth.」
The Company reconfirmed the continuing customer-mix trend of lower usage among face-to-face customers and strong usage among non-face-to-face customers. - FY2022-Q3RestatedAnnual report
「Although service usage by customers in face-to-face business areas declined due to the impact of COVID-19, the trend of strong service usage by customers in non-face-to-face business areas, such as the e-commerce industry, continued, resulting in overall revenue growth.」
The Company reconfirmed the continuing trend of lower usage among face-to-face customers and strong usage among customers in non-face-to-face areas such as e-commerce. - FY2022-Q1First statedAnnual report
「Although service usage by customers in face-to-face business areas declined due to the impact of COVID-19, the trend of strong service usage by customers in non-face-to-face business areas, such as the e-commerce industry, continued, resulting in overall revenue growth.」
The Company stated that, by customer business model during the COVID-19 pandemic, usage declined in face-to-face business areas, while strong usage continued in non-face-to-face areas such as e-commerce.