Customer attrition due to rising costs from inflation and price pass-through

「We are addressing increases in these costs resulting from inflation through cost-reduction efforts such as improving operational efficiency. However, if these efforts alone are insufficient to absorb the cost increases, we will revise service fees as necessary and seek to pass the increases on to customers in order to maintain stable business operations. If inflation continues to accelerate and we are consequently forced to implement fee revisions that customers find unacceptable, however, there is a risk that customer attrition could occur on a widespread basis contrary to our intentions.」