Transforming Docomo Shops into Community ICT Support Hubs
First written in FY2022-Q2. 1 of 4 entries say "Advanced", first in FY2022-Q3. Latest entry: FY2025.
Cyberlinks moved to the "Worse" side of this theme in 2026.
0 other companies' latest entry also says "Reframed".
- FY2025ReframedAnnual report
「Specifically, with the aim of evolving its stores into locations that support customers' daily lives, the Company is supporting staff in obtaining financial qualifications in preparation for beginning to handle financial products, while also rolling out mobile services that contribute to closing the digital divide in local communities.」
The role of DOCOMO Shops as regional ICT support hubs was reframed as their evolution into lifestyle-support stores, including financial-product services, assistance with obtaining qualifications, and mobile services to help close the digital divide. - FY2023RestatedAnnual report
「DOCOMO Shops are also expected to serve as regional ICT support hubs.」
The Company continues to state that DOCOMO Shops are expected to serve as regional ICT support hubs. - FY2022-Q3AdvancedAnnual report
「Through this share exchange and merger, 4 of the 10 DOCOMO Shops in the Wakayama City area are scheduled to become Company-operated stores. By expanding its store share, the Company will seek to strengthen its competitiveness in the area and contribute to the digitalization of the local community as a regional "ICT support hub."」
The planned share exchanges and mergers with 2 DOCOMO Shop agencies gave more concrete shape to the ICT-support-hub role through increased store share and contributions to regional digitalization. - FY2022-Q2First statedAnnual report
「NTT DOCOMO, INC. was selected by the Ministry of Internal Affairs and Communications as an implementing organization for its "FY2022 Digital Utilization Support Promotion Project for Users," and DOCOMO Shops are also expected to serve as regional ICT support hubs.」
The Company newly stated that DOCOMO Shops are expected to serve not only as device-sales locations but also as regional ICT support hubs.