Notice regarding unauthorized access and information leakage at the service provider for services sold by our subsidiary
System environment of 株式会社ラフール (OEM provider)
Survey system environment operated by 株式会社ラフール, and the organizational survey system “あしたのサーベイ”
Some customer information was obtained without authorization through unauthorized access. The detailed cause is under investigation.
Amount: Not disclosed. No impact on consolidated performance for the fiscal year ending March 2027 has been identified at this time.
Consolidated performance for the fiscal year ending March 2027 (no impact identified)
At this time, no impact from this matter on consolidated performance for the fiscal year ending March 2027 has been identified. If any matter requiring disclosure arises, it will be announced promptly.
Company response
株式会社ラフール established an internal response committee and began preserving evidence, investigating the cause and assessing the scope of the impact. Establishment date: Not disclosed.
We will work with 株式会社ラフール to investigate the detailed cause, identify the scope of the impact, and formulate and implement measures to prevent recurrence.
We will contact the affected customer companies and other parties individually on a rolling basis. We will work with 株式会社ラフール to investigate the detailed cause, identify the scope of the impact, and formulate and implement measures to prevent recurrence.
If any matters requiring disclosure become known, they will be announced promptly.
| Item | Details |
|---|---|
| Event name | Notice regarding unauthorized access and information leakage at the service provider for services sold by our subsidiary |
| Date of occurrence | 27 October 2026 (the day 株式会社ラフール detected suspicious access; actual date of unauthorized access: Not disclosed) |
| Date recognized / date notice received | 30 October 2026 (あしたのチーム received the report from 株式会社ラフール) |
| Subject Entity | System environment of 株式会社ラフール (OEM provider) |
| Target Locations / Products | Survey system environment operated by 株式会社ラフール, and the organizational survey system “あしたのサーベイ” |
| Cause | Some customer information was obtained without authorization through unauthorized access. The detailed cause is under investigation. |
| Amount of Impact on Business Performance | Amount: Not disclosed. No impact on consolidated performance for the fiscal year ending March 2027 has been identified at this time. |
| Accounting period in which recognized | Consolidated performance for the fiscal year ending March 2027 (no impact identified) |
| Impact on Earnings Forecast | At this time, no impact from this matter on consolidated performance for the fiscal year ending March 2027 has been identified. If any matter requiring disclosure arises, it will be announced promptly. |
| Investigation structure | 株式会社ラフール established an internal response committee and began preserving evidence, investigating the cause and assessing the scope of the impact. Establishment date: Not disclosed. |
| Measures to prevent recurrence | We will work with 株式会社ラフール to investigate the detailed cause, identify the scope of the impact, and formulate and implement measures to prevent recurrence. |
| Outlook | We will contact the affected customer companies and other parties individually on a rolling basis. We will work with 株式会社ラフール to investigate the detailed cause, identify the scope of the impact, and formulate and implement measures to prevent recurrence. |
| Planned follow-up disclosure | If any matters requiring disclosure become known, they will be announced promptly. |
Items this document does not state (12)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Unauthorized access occurred in the system environment of OEM provider 株式会社ラフール, and some customer information was obtained without authorization. The detailed cause is under investigation.