User Disputes and the Expansion of RMT
First written in FY2016. 6 of 7 entries say "Restated". Latest entry: FY2025.
4 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「The Group continues to make significant improvements to its monitoring framework, both technologically and in terms of staffing, including strengthening monitoring systems and increasing personnel for site patrols, to maintain a sound environment.」
Measures against disputes between users and real-money trading through monitoring systems, site patrols and increased staffing continue. - FY2022RestatedAnnual report
「The Group continues to make significant improvements to its monitoring framework, both technologically and in terms of staffing, including strengthening monitoring systems and increasing personnel for site patrols, to maintain a sound environment.」
Measures against disputes between users and real-money trading through monitoring systems, site patrols and increased staffing are reiterated. - FY2020RestatedAnnual report
「The Group continues to make significant improvements to its monitoring framework, both technologically and in terms of staffing, including strengthening monitoring systems and increasing personnel for site patrols, to maintain a sound environment.」
The strengthening of monitoring systems, site patrols and staffing as responses to disputes between users and real-money trading is reiterated. - FY2019RestatedAnnual report
「The Group continues to make significant improvements to its monitoring framework, both technologically and in terms of staffing, including strengthening monitoring systems and increasing personnel for site patrols, to maintain a sound environment.」
The strengthening of monitoring systems, site patrols and staffing as responses to disputes between users and real-money trading is reiterated. - FY2018RestatedAnnual report
「The Group continues to make significant improvements to its monitoring framework, both technologically and in terms of staffing, including strengthening monitoring systems and increasing personnel for site patrols, to maintain a sound environment.」
The strengthening of monitoring systems, site patrols and staffing as responses to disputes between users and real-money trading is reiterated. - FY2017RestatedAnnual report
「The Group continues to make significant improvements to its monitoring framework, both technologically and in terms of staffing, including strengthening monitoring systems and increasing personnel for site patrols, to maintain a sound environment.」
The strengthening of monitoring systems, site patrols and staffing as responses to disputes between users and real-money trading is reiterated. - FY2016First statedAnnual report
「If a dispute arises from inappropriate conduct by a member, the Group may be held legally liable regardless of the content of its terms of use.」
Inappropriate user conduct, reputational risk and the expansion of real-money trading are described as risks in operating the service.