Normalization of "@cosme SHOPPING" Shipping Operations Following a Warehouse Relocation
株式会社アイスタイルリテール (a consolidated subsidiary of 株式会社アイスタイル)
New warehouse; the "@cosme SHOPPING" e-commerce website
The relocation was delayed, and it took time to establish operations at the new warehouse.
Company response
Shipping operations for "@cosme SHOPPING" will be temporarily suspended from 20 to 22 May 2026 for inventory-taking. Inquiries and orders will continue to be accepted as usual.
Shipping will resume on a rolling basis from Saturday, 23 May 2026. Returns will be processed on a rolling basis from Monday, 25 May.
We will work to ensure the thorough implementation of measures to prevent recurrence.
Inventory-taking will be conducted to establish a more stable inbound and outbound logistics system. Shipping will be handled on a rolling basis from 23 May, and returns will be processed on a rolling basis from 25 May onward.
| Item | Details |
|---|---|
| Event name | Normalization of "@cosme SHOPPING" Shipping Operations Following a Warehouse Relocation |
| Date of occurrence | March 2026 (the period in which the warehouse relocation was carried out; no specific date for the start of the shipping delays was provided) |
| Subject Entity | 株式会社アイスタイルリテール (a consolidated subsidiary of 株式会社アイスタイル) |
| Target Locations / Products | New warehouse; the "@cosme SHOPPING" e-commerce website |
| Cause | The relocation was delayed, and it took time to establish operations at the new warehouse. |
| Suspended operations | Shipping operations for "@cosme SHOPPING" will be temporarily suspended from 20 to 22 May 2026 for inventory-taking. Inquiries and orders will continue to be accepted as usual. |
| Scheduled resumption date | Shipping will resume on a rolling basis from Saturday, 23 May 2026. Returns will be processed on a rolling basis from Monday, 25 May. |
| Measures to prevent recurrence | We will work to ensure the thorough implementation of measures to prevent recurrence. |
| Outlook | Inventory-taking will be conducted to establish a more stable inbound and outbound logistics system. Shipping will be handled on a rolling basis from 23 May, and returns will be processed on a rolling basis from 25 May onward. |
Items this document does not state (16)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Shipping delays occurred because the warehouse relocation was delayed and it took time to establish operations at the new warehouse. The delays were resolved through a company-wide response, including the deployment of additional specialized personnel.