Contents of this document
- Questions How likely is the company to achieve its full-year consolidated earnings forecast? / Answer Although revenue is progressing more slowly than planned, operating profit and below are expected to meet plan. Strong performance in the high-margin marketing support business is offsetting revenue shortfalls in the lower-margin retail and global businesses.
- Questions What led to the delivery delays associated with the e-commerce warehouse relocation? / Answer Delays in the warehouse relocation work meant that establishing operations took longer than expected, resulting in an increase in order cancellations and other issues. Additional specialized personnel have been assigned, and the impact will extend into the fourth quarter.
- Questions What are the challenges at the Hong Kong flagship store, and what measures are being taken? / Answer Optimizing operations, including product replenishment and delivery delays, took longer than expected, resulting in lost opportunities and visitor numbers falling short of plan. A stable operating structure will be established during the current fiscal year.
- One-time software amortization expense¥80 million
- Costs related to the opening of the Hong Kong flagship store¥147 million
- @cosme BEAUTY DAY promotional expenses¥107 million
- Delivery delays associated with the relocation of the e-commerce warehouse
- Delays in optimizing operations at the Hong Kong flagship store
- Relocation of the e-commerce warehouse and normalization of the shipping structure to expand e-commerce capabilities
- Establishment of an operating structure, including logistics, for the Hong Kong flagship store
- Addressing e-commerce delivery delays by assigning additional specialized personnel
- Termination of the B2C subscription service BLOOM BOX
- Launch of the supplement @cosme+
- Number of @cosme members1,130 10,000 peopleYear on year against the same period last yearUpward trend
- Monthly unique users1,670 10,000 people
- Number of products handled51,000 Products
- Registered members1,060 10,000 people
- Registered brands46,000 Brand
- Number of user reviews2,230 ten thousand items
| Item | Details |
|---|---|
| Document type | Presentation materials on financial results |
| Fiscal Period Covered | Third quarter of the fiscal year ending June 2026 |
| Net Sales | ¥59,694 million (YoY +19.7%) |
| Operating profit | ¥2,884 million (YoY +23.0%) |
| Ordinary income | ¥3,025 million (YoY +19.4%) |
| Net income | ¥1,957 million (YoY +11.1%) |
| Selling, general and administrative expenses | ¥22,457 million |
| Results for the three months of the current quarter | Consolidated revenue ¥19,606 million (YoY +12.5%) / Consolidated operating profit ¥1,045 million (YoY +23.0%) / Marketing support revenue ¥2,921 million (YoY +23.1%) / Retail revenue ¥14,748 million (YoY +12.4%) / Global revenue ¥1,567 million (YoY +57.3%) / Other net sales ¥371 million (YoY +12.5%) / Selling, general and administrative expenses ¥7,467 million |
| Full-year earnings forecast | Net Sales ¥83,000 million / Operating profit ¥3,800 million / Ordinary income ¥3,800 million / Profit attributable to owners of parent ¥2,650 million |
| Progress against full-year forecast | Net Sales 71.9% / Operating profit 75.9% / Ordinary income 79.6% / Profit attributable to owners of parent 73.9% |
| Self-assessment against the plan | Progress against the full-year plan is on track. Marketing support is ahead of plan, while retail revenue is below plan. |
| Segment results | Marketing Support Net Sales ¥8,968 million (YoY +27.0%) / Operating profit ¥2,606 million (YoY +26.2%) / Retail Net Sales ¥45,573 million (YoY +17.9%) / Operating profit ¥2,601 million (YoY +21.0%) / Global Net Sales ¥3,998 million (YoY +31.0%) / Operating profit ¥-327 million (YoY -256.0%) / Other Net Sales ¥1,155 million (YoY +3.0%) / Operating profit ¥63 million (YoY -61.3%) / Corporate expenses, including eliminations Operating profit ¥-2,059 million (YoY -97.0%) |
| Breakdown of Factors Affecting the Change | Factors One-time software amortization expense / Amount ¥80 million, Factors Costs related to the opening of the Hong Kong flagship store / Amount ¥147 million, Factors @cosme BEAUTY DAY promotional expenses / Amount ¥107 million, Factors Delivery delays associated with the relocation of the e-commerce warehouse / Amount Not disclosed, Factors Delays in optimizing operations at the Hong Kong flagship store / Amount Not disclosed |
| Key KPIs | Indicator name Number of @cosme members / Value 1,130 10,000 people / Year on year against the same period last year Upward trend, Indicator name Monthly unique users / Value 1,670 10,000 people / Year on year against the same period last year Not disclosed, Indicator name Number of products handled / Value 51,000 Products / Year on year against the same period last year Not disclosed, Indicator name Registered members / Value 1,060 10,000 people / Year on year against the same period last year Not disclosed, Indicator name Registered brands / Value 46,000 Brand / Year on year against the same period last year Not disclosed, Indicator name Number of user reviews / Value 2,230 ten thousand items / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Total user actions Increased. Defined as the number of users taking action multiplied by the number of actions per user. Figures for each component are not disclosed. |
| Number of stores and locations | Domestic company-operated stores End of period 34 Location / Openings and closures during the period Opened NEWoMan Takanawa and mozo Wonder City. Closed Tokyo Komachi LaLaport Yokohama. / Global store count End of period 3 Location / Openings and closures during the period Opened @cosme HONG KONG and closed East Point City Store. / Number of domestic stores as of March 2026 36 |
| Number of employees | Including outsourced personnel and others Number of Employees 1,976 people / As of FY26 Q3 / Consolidated number of employees Number of Employees 1,210 people / As of Generally June 2025 |
| Medium-term management plan targets | Net Sales ¥100,000 million / Operating profit ¥8,000 million / Revenue CAGR 12〜15 |
| Financial targets | ROE ROE exceeding the cost of equity / Actual results Not disclosed |
| Market Size / Share | Share of monthly unique users among Japanese women by generation 20s 46.7% / 30s 72.1% / 40s 43.7% / 50s 22.5% / Company positioning Japan's No. 1 beauty platform and one of Japan's largest comprehensive beauty websites |
| Key points of the Q&A | Questions How likely is the company to achieve its full-year consolidated earnings forecast? / Answer Although revenue is progressing more slowly than planned, operating profit and below are expected to meet plan. Strong performance in the high-margin marketing support business is offsetting revenue shortfalls in the lower-margin retail and global businesses., Questions What led to the delivery delays associated with the e-commerce warehouse relocation? / Answer Delays in the warehouse relocation work meant that establishing operations took longer than expected, resulting in an increase in order cancellations and other issues. Additional specialized personnel have been assigned, and the impact will extend into the fourth quarter., Questions What are the challenges at the Hong Kong flagship store, and what measures are being taken? / Answer Optimizing operations, including product replenishment and delivery delays, took longer than expected, resulting in lost opportunities and visitor numbers falling short of plan. A stable operating structure will be established during the current fiscal year. |
| New initiatives | Relocation of the e-commerce warehouse and normalization of the shipping structure to expand e-commerce capabilities, Establishment of an operating structure, including logistics, for the Hong Kong flagship store, Addressing e-commerce delivery delays by assigning additional specialized personnel, Termination of the B2C subscription service BLOOM BOX, Launch of the supplement @cosme+ |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The main drivers of higher revenue and profit were strong performance in the marketing support business, reflecting an expansion in the scale of transactions with brands, and continued increases in revenue and profit in both domestic e-commerce and stores. Negative factors included delivery delays associated with the relocation of the e-commerce warehouse, difficulties at regional stores, a decline in some inbound demand, delays in optimizing operations at the Hong Kong flagship store and restrained promotional activity.