Declining Service Quality and Liability for Non-Conformity Arising from Product Defects
First written in FY2017. 18 of 19 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2023: 2 of 15 companies on the "Worse" side.
18 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「Nevertheless, the possibility cannot be ruled out that the Group may face claims for warranty liability or liability for damages for some reason, in which case the Group’s operating results may be affected.」
The risks of defects, declining service quality, warranty liability and liability for damages continue to be addressed through advance explanations and exemption clauses. - FY2023RestatedAnnual report
「The Group endeavours to provide customer companies with a thorough explanation in advance of the following two points: defects generally cannot be completely eliminated from software and other products; and these business services focus on identifying defects and do not guarantee the quality of the products themselves. The Group also includes certain exemption clauses and other provisions in its contracts.」
The risks of declining service quality, warranty liability and liability for damages continue to be disclosed, with advance explanations and exemption clauses identified as countermeasures. - FY2022-Q3RestatedAnnual report
「During the nine-month period ended [the current third quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2022-Q2RestatedAnnual report
「During the six-month period ended [the current second quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2022-Q1RestatedAnnual report
「During the three-month period ended [the current first quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2021-Q3RestatedAnnual report
「During the nine-month period ended [the current third quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2021-Q1RestatedAnnual report
「During the three-month period ended [the current first quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2020RestatedAnnual report
「If defects after product launch increase in the projects undertaken by the Group, confidence in the quality of the Group’s services may decline, potentially affecting the Group’s operating results and financial position.」
It reaffirms the possibility of declining service quality due to an increase in defects after product launch, as well as warranty liability and liability for damages. - FY2020-Q3RestatedAnnual report
「During the nine-month period ended [the current third quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2020-Q2RestatedAnnual report
「During the six-month period ended [the current second quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2020-Q1RestatedAnnual report
「During the three-month period ended [the current first quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2019RestatedAnnual report
「If defects after product launch increase in the projects undertaken by the Group, confidence in the quality of the Group’s services may decline, potentially affecting the Group’s operating results and financial position.」
It reaffirms the possibility of declining service quality due to an increase in defects after product launch, as well as warranty liability and liability for damages. - FY2019-Q3RestatedAnnual report
「During the nine-month period ended [the current third quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2019-Q2RestatedAnnual report
「During the six-month period ended [the current second quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2019-Q1RestatedAnnual report
「During the three-month period ended [the current first quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2018-Q3RestatedAnnual report
「During the nine-month period ended [the current third quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2018-Q2RestatedAnnual report
「During the six-month period ended [the current second quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2018-Q1RestatedAnnual report
「During the three-month period ended [the current first quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It states that there have been no material changes in the risks of warranty liability and other liabilities arising from declining service quality and product defects. - FY2017First statedAnnual report
「If defects after product launch increase in the projects undertaken by the Group, confidence in the quality of the Group’s services may decline, potentially affecting the Group’s operating results and financial position.」
It describes the risk that an increase in product defects after acceptance of an assignment could reduce confidence in service quality and lead to claims for warranty liability and damages.