Worth reading
63In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Improvement
Direction inferred from the company’s description.Scale
—
Displayed only when the document provides numerical figures.Wording
Conditional
How definitive the wording is.Announced details
Support × QA Engine (サポキュー)
Applicable field (uses covered by this announcement)
Digital service operationsCustomer SupportQuality assuranceSoftware TestingGamesE-commerce and web services
Launch date1 June 2026 (already launched)
What the company reported numerically
Usage history
Customer support experience with more than 100 companies (whether this is cumulative or as of a particular point in time is unclear)
Relationship between the counterparty and the company
Pole To Win Holdings,Inc.3657
Relationship with the Company
Pole To Win, Inc. is our consolidated subsidiary
Location (as indicated in this announcement)
1-5-9 Imaike, Chikusa-ku, Nagoya, Aichi Prefecture
Impact on Business Performance
The impact is currently expected to be minor, but over the medium to long term, the service is expected to contribute to strengthening the earnings base.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Support × QA Engine (サポキュー) |
| Relationship with the Company | Pole To Win, Inc. is our consolidated subsidiary |
| Launch date | 1 June 2026 (already launched) |
| Applicable area | Digital service operations, Customer Support, Quality assurance, Software Testing, Games, E-commerce and web services |
| Location | 1-5-9 Imaike, Chikusa-ku, Nagoya, Aichi Prefecture |
| Usage history | Customer support experience with more than 100 companies (whether this is cumulative or as of a particular point in time is unclear) |
| Impact on Business Performance | The impact is currently expected to be minor, but over the medium to long term, the service is expected to contribute to strengthening the earnings base. |
Items this document does not state (11)
CounterpartyCounterparty overviewContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsSource
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address the issue of CS and QA operating separately, which has prevented inquiries and user feedback from being fully utilized to improve products.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.