Who is moving to which position
Resolved 18 August 2026To further strengthen customer support capabilities. To enhance the expertise of the sales and support functions respectively and establish a management structure capable of providing faster, higher-quality service.
The Customer Service Group, previously placed within the Sales Department, will become independent and be reorganized as the newly established Customer Service Department. Yokoi Yasutaka (横井康孝) will serve as Representative Director, President and General Manager of the Sales Department, while Yoshikawa Takayuki (吉川貴之) will serve as Executive Officer, General Manager of the Customer Service Department and General Manager of the 2nd Customer Service Group.
| Item | Details |
|---|---|
| Resolution date | 18 August 2026 |
| Scheduled Appointment Date | 1 September 2026 |
| Reason for change | To further strengthen customer support capabilities. To enhance the expertise of the sales and support functions respectively and establish a management structure capable of providing faster, higher-quality service. |
| Details of organizational changes | The Customer Service Group, previously placed within the Sales Department, will become independent and be reorganized as the newly established Customer Service Department. Yokoi Yasutaka (横井康孝) will serve as Representative Director, President and General Manager of the Sales Department, while Yoshikawa Takayuki (吉川貴之) will serve as Executive Officer, General Manager of the Customer Service Department and General Manager of the 2nd Customer Service Group. |
Items this document does not state (17)
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The reasons the company gives
The company's own explanation, not something inferred from the numbers.To further strengthen customer support capabilities. To enhance the expertise of the sales and support functions respectively and establish a management structure capable of providing faster, higher-quality service.