Customer-focused business operations policy (FD Declaration)
First written in FY2023. 2 of 3 entries say "Restated". Latest entry: FY2025.
1 other company's latest entry also says "Restated".
- FY2025RestatedAnnual report
「The Company has enhanced its in-house training for employees. In addition to basic induction training, it regularly holds the Insurance Academy, where employees learn how to prepare application forms according to their level of proficiency, as well as more practical knowledge and sales techniques for obtaining insurance contracts」
The Company continues to improve the quality of insurance sales representatives through induction training, application-form preparation training and the Insurance Academy under the FD Declaration. - FY2024RestatedAnnual report
「The Company has enhanced its in-house training for employees. In addition to basic induction training, it regularly holds the Insurance Academy, where employees learn how to prepare application forms according to their level of proficiency, as well as more practical knowledge and sales techniques for obtaining insurance contracts, thereby improving employee knowledge and the quality of insurance sales representatives.」
The policy of improving the quality of insurance sales representatives through training such as the Insurance Academy under the FD Declaration continues. - FY2023First statedAnnual report
「In July 2022, the Company established its Customer-Oriented Business Conduct Policy (FD Declaration).」
In the insurance agency business, the Company disclosed for the first time its policy of establishing a customer-oriented business conduct policy and improving the quality of insurance sales representatives through training such as the Insurance Academy.