Brand damage and reputational harm caused by food poisoning and foreign-object contamination
First written in FY2016. 10 of 11 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2017: 4 of 18 companies on the "Worse" side.
17 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「As of the filing date of this document, there had been no serious hygiene management problems at our directly operated restaurants. However, the possibility of food poisoning at directly operated restaurants in the future cannot be ruled out,」
While stating that no serious hygiene problems have occurred, the company restates the risks of operating suspensions, claims for damages, and a decline in trust and confidence resulting from food poisoning. - FY2024RestatedAnnual report
「However, the possibility of food poisoning at directly operated restaurants in the future cannot be ruled out. If food poisoning were to occur at one of our restaurants, the group’s performance could be affected not only by direct losses, such as suspension of operations, an order prohibiting operations for a specified period, and claims for damages from victims, but also by a decline in trust and confidence.」
While stating that no serious hygiene problems have occurred, the company restates the risks of operating suspensions, claims for damages, and a decline in trust and confidence resulting from food poisoning. - FY2019RestatedAnnual report
「As of the filing date of this document, there had been no serious hygiene management problems at our directly operated restaurants. However, the possibility of food poisoning at directly operated restaurants in the future cannot be ruled out」
While stating that no serious hygiene problems have occurred, the company continues to describe the risks of operating suspensions, claims for damages, and a decline in trust and confidence resulting from food poisoning. - FY2018RestatedAnnual report
「As of the filing date of this document, there had been no serious hygiene management problems at our directly operated restaurants. However, the possibility of food poisoning at directly operated restaurants in the future cannot be ruled out,」
While stating that no serious hygiene management problems have occurred, the company continues to describe the risks of operating suspensions, claims for damages, and a decline in trust and confidence resulting from food poisoning. - FY2018-Q3RestatedAnnual report
「During the cumulative third quarter, there were no material changes concerning the occurrence of matters that could have a material impact on investors' decisions among the matters relating to the business and financial conditions described in the quarterly report, or concerning the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there were no material changes to existing risks, including brand damage and reputational harm caused by food poisoning or foreign-object contamination. - FY2018-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no significant changes in the matters described in this quarterly report regarding the business and accounting conditions that could materially affect investors’ decisions, or in the “Business and Other Risks” described in the securities report for the previous fiscal year.」
The company states that there were no material changes to existing risks, including brand damage and reputational harm caused by food poisoning or foreign-object contamination. - FY2018-Q1RestatedAnnual report
「During the cumulative first quarter, there were no material changes concerning the occurrence of matters that could have a material impact on investors' decisions among the matters relating to the business and financial conditions described in the quarterly report, or concerning the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there were no material changes to existing risks, including brand damage and reputational harm caused by food poisoning or foreign-object contamination. - FY2017RestatedAnnual report
「However, the possibility of food poisoning at directly operated restaurants in the future cannot be ruled out. If food poisoning were to occur at one of our restaurants, the group’s performance could be affected not only by direct losses, such as suspension of operations, an order prohibiting operations for a specified period, and claims for damages from victims, but also by a decline in trust and confidence.」
The company continues to describe the risk that hygiene issues such as food poisoning could affect operations, trust and confidence, and performance. - FY2017-Q2RestatedAnnual report
「During the cumulative second-quarter consolidated period, there were no material changes in the matters described in the quarterly securities report concerning the status of the business, financial position, or other matters that could materially affect investors’ decisions, nor in the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there were no material changes concerning brand damage and reputational harm caused by food poisoning or foreign-object contamination. - FY2017-Q1RestatedAnnual report
「There were no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states collectively that there were no material changes concerning brand damage and reputational harm caused by food poisoning or foreign-object contamination. - FY2016First statedAnnual report
「If a hygiene issue such as foreign-object contamination in food ingredients or food poisoning were to occur, consumers’ concerns about food safety could intensify, potentially damaging the image of the restaurant brands, reducing customer numbers, and affecting the group’s performance.」
The company explicitly identifies as a risk the possibility that food safety incidents could affect brand image, customer numbers, and performance.