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First Brothers (3454) · RiskFirst stated

Reputational damage and brand impairment in the facility operations business

First written in FY2025. . Latest entry: FY2025.

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Same theme, other companies
Risk of customer attrition due to brand and reputational damageA theme 18 companies write about · 18 as a headwind · 0 as a tailwind

The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.

5 other companies' latest entry also says "First stated".

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Showing 14 of the 18 companies compared. The sentences above are computed from all 18.
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  1. FY2025First statedAnnual report

    「Because the facility operations business provides services directly to customers, the Group's performance may be affected if the image of its facility brands is damaged by violations of laws or regulations, natural disasters, accidents, infectious diseases, information leaks including customer information, internal whistleblowing concerning excessive working hours or other incidents.」

    The risk of damage to facility brand images caused by violations of laws or regulations, accidents, infectious diseases, information leaks, internal whistleblowing and other incidents was explicitly identified for the first time as a risk specific to the facility operations business.
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Reputational damage and brand impairment in the facility operations business | First Brothers Co.,Ltd. (3454) | Komori