Announced details
Significant reduction in inquiry-handling work (specific figures: Not disclosed)
As of the end of March 2026, Fullstar had been adopted by more than 2,200 companies. The Cloud CIRCUS digital marketing SaaS suite as a whole had recorded more than 68,000 deployments as of the end of March 2026.
アイティクラウド株式会社 evaluated and recognized Fullstar, provided by クラウドサーカス株式会社, through an award it organizes. Capital and personnel relationships: Not disclosed.
Headquartered in Tokyo and led by Representative Director Kurono Genta (黒野 源太). The company operates ITreview and organizes the ITreview Grid Award.
ITreview Grid Award 2026 Spring Leader (Digital Adoption Platform category, Overall category)
ITreview Grid Award 2026 Spring Leader (Customer Success Tool category, Overall category)
アイティクラウド株式会社
Available from a free plan. The pricing structure does not include usage-based charges. Specific pricing: Not disclosed.
The company does not address Contract Value / Impact on Business Performance.
Deloitte Tohmatsu MIC Economic Research Institute, “The Current State and Outlook of the SaaS Management, Operations and Development Market: FY2025 Edition.” The award is based on aggregated reviews posted on ITreview.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Fullstar |
| Counterparty | アイティクラウド株式会社 |
| Counterparty overview | Headquartered in Tokyo and led by Representative Director Kurono Genta (黒野 源太). The company operates ITreview and organizes the ITreview Grid Award. |
| Relationship with the Company | アイティクラウド株式会社 evaluated and recognized Fullstar, provided by クラウドサーカス株式会社, through an award it organizes. Capital and personnel relationships: Not disclosed. |
| Offering price | Available from a free plan. The pricing structure does not include usage-based charges. Specific pricing: Not disclosed. |
| Launch date | Available since April 2021 (track record) |
| Applicable area | Digital Adoption Platform, Customer Success Tool |
| Award/certification name | ITreview Grid Award 2026 Spring Leader (Digital Adoption Platform category, Overall category), ITreview Grid Award 2026 Spring Leader (Customer Success Tool category, Overall category) |
| Awarding / certifying body | アイティクラウド株式会社 |
| Quantitative Effects | Significant reduction in inquiry-handling work (specific figures: Not disclosed) |
| Usage history | As of the end of March 2026, Fullstar had been adopted by more than 2,200 companies. The Cloud CIRCUS digital marketing SaaS suite as a whole had recorded more than 68,000 deployments as of the end of March 2026. |
| Source | Deloitte Tohmatsu MIC Economic Research Institute, “The Current State and Outlook of the SaaS Management, Operations and Development Market: FY2025 Edition.” The award is based on aggregated reviews posted on ITreview. |
Items this document does not state (6)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Fullstar was recognized as a product with outstanding scores for both customer satisfaction and market awareness, based on reviews posted on ITreview.