Declining Consumer Sentiment and Same-Store Sales
First written in FY2016. 14 of 41 entries say "Worsened", first in FY2017-Q3. Latest entry: 2026-10-14.
create restaurants holdings moved to the "Worse" side of this theme in 2022, 2 years after the typical company in this theme (2020).
The whole theme swung hardest in 2020: 33 of 49 companies on the "Worse" side.
2 other companies' latest entry also says "Materialised".
- FY2027-H1WorsenedAnnual report
「As selective consumption has become entrenched against a backdrop of high prices, consumers have become more cautious in choosing how to spend. While average spending per customer remains on an upward trend as price increases take hold, total customer traffic is sluggish due to greater selectivity between formats and the effects of typhoons, torrential rain and other adverse weather.」
The Company states that overall customer numbers have remained sluggish against a backdrop of more cautious spending due to higher prices, polarization between formats and adverse weather, thereby highlighting risks to consumer sentiment and demand at existing stores. - FY2026WorsenedAnnual report
「As consumers have become more stringent in their spending choices, including the entrenchment of selective spending driven by rising prices, the number of visitors across the industry has tended to remain sluggish. The difficult operating environment continues, particularly as the recovery in visitor numbers has stalled in business formats centered on alcohol.」
It explicitly identifies increasingly stringent consumer spending choices and sluggish visitor numbers, and specifies the stalled recovery in business formats centered on alcohol. - FY2025SoftenedAnnual report
「In the food service industry, demand has remained firm, supported by more selective spending and an increase in inbound visitors, but a difficult operating environment is expected to continue due to persistently high energy prices, continued yen depreciation, and further increases in raw material prices resulting from abnormal weather, as well as an expected labor supply shortage, although an easing of the situation is anticipated from the higher income threshold for social insurance coverage.」
It describes firm demand driven by selective spending and an increase in inbound visitors, while somewhat softening the wording on demand. At the same time, the difficult environment, including selective spending and supply constraints, continues. - FY2025-H1WorsenedAnnual report
「Although solid demand has continued due to the recovery in corporate entertainment expenses following tax reform and an increase in visitors to Japan, the foodservice industry is expected to continue facing a challenging operating environment. Energy and resource prices are expected to rise further, as are raw-material prices due to the continuing weakness of the yen and abnormal weather, while shortages in the supply of human resources are becoming more severe. In Japan, real wages have only recently turned positive, but it remains unclear whether this will become an established trend, so consumers' tendency toward selective consumption is expected to strengthen further. Overseas, meanwhile, signs of inflation fatigue have begun to emerge in countries such as the United States, which warrants close monitoring going forward.」
While describing demand as firm, it identifies the increasing shift toward selective spending, uncertainty over the persistence of real wage growth, and inflation fatigue in the US as new concerns in the consumer environment. - FY2024SoftenedAnnual report
「Although solid demand, including inbound demand, has continued as the impact of COVID-19 shows signs of subsiding, the foodservice industry is expected to continue facing a challenging operating environment. Further increases in raw-material prices due to the weaker yen are anticipated, while shortages in the supply of human resources are becoming more severe. In addition, as wage increases and inflation are expected to continue, consumers' tendency toward selective consumption is expected to strengthen further.」
While describing signs that the pandemic is subsiding and solid demand, the company identifies stronger selective consumption, inflation and shortages in the supply of human resources. The description of the demand environment has softened in part, but risks remain. - FY2024-Q2WorsenedAnnual report
「However, the economic outlook remains uncertain due to the continued entrenchment of selective consumption following the prolonged impact of COVID-19, stronger consumer concerns about protecting their livelihoods as real wages remain negative, the continuing depreciation of the yen in foreign exchange markets, logistics constraints associated with the 2024 logistics issue, and continued surges in raw-material and resource prices caused by geopolitical risks associated with the prolonged Russia-Ukraine situation.」
While personal consumption is showing signs of recovery, the company has newly specified factors weighing on consumer demand, including the entrenchment of selective consumption, negative real wages, consumers' focus on protecting their livelihoods and logistics constraints. - FY2024-Q1SoftenedAnnual report
「As the spread of COVID-19 slowed, restrictions on behavior were eased, and on 8 May 2023 COVID-19 was reclassified as a Class 5 disease under the Infectious Diseases Control Law. These and other factors led economic activity to begin moving toward normalization. In addition, the extension of nationwide travel support and the increase in visitors to Japan provided support, and personal consumption showed signs of recovery.」
Regarding the environment for foodservice demand and same-store sales affected by COVID-19, the company describes the recovery in personal consumption supported by eased restrictions on behavior, the reclassification of COVID-19 as a Class 5 disease, nationwide travel support and an increase in visitors to Japan, indicating a weaker expression of risk than through the previous quarter. - FY2023-Q3SoftenedAnnual report
「In addition to the full lifting of priority preventive measures to prevent the spread of disease in March and the easing of restrictions on behavior, various policies, including the nationwide travel support program, helped create conditions in which economic activity showed signs of a gradual recovery.」
The company describes signs of recovery in economic activity due to the full lifting of restrictions on behavior and the effects of nationwide travel support. However, concerns remain about an economic downturn caused by renewed infections and surging resource prices. - FY2023-Q2WorsenedAnnual report
「However, since July, consumer behavior has shown signs of restraint due to the impact of the seventh wave of COVID-19. The outlook remains uncertain, owing also to surging global resource prices, heightened international tensions and the rapid depreciation of the yen.」
The seventh wave has again led to signs of restraint in consumer behavior, and the company states that the external environment for weak consumption and same-store demand has deteriorated from the previous quarter. - FY2023-Q1SoftenedAnnual report
「Although the impact of COVID-19 has been prolonged, the priority preventive measures to prevent the spread of disease that had been in effect since January 2022 were fully lifted on 21 March, and economic activity has gradually begun to recover, helped by the effects of wider vaccination and the easing of border-control measures.」
While stating that the impact of COVID-19 has been prolonged, the company describes a recovery in economic activity following the full lifting of priority preventive measures to prevent the spread of disease and the easing of border-control measures. - FY2022SoftenedAnnual report
「The company was required to respond to changes in lifestyles, including the spread of remote work and restraint from holding business meals. In addition, customer numbers continued intermittently to decline as a result of requests associated with declarations of a state of emergency issued by the government and local governments and the application of priority preventive measures to prevent the spread of disease, including requests to refrain from operating and to reduce operating hours. However, the challenging operating environment improved, supported by subsidy programs provided by local governments.」
Although declining customer numbers due to remote work, restraint from holding business meals and restrictions on operations continued, the company states that the challenging operating environment improved with support from subsidy programs. - FY2022-Q3SoftenedAnnual report
「The foodservice industry was required to respond to changes in lifestyles, including the spread of remote work and companies' restraint from holding business meals. In addition, customer numbers continued to decline as a result of requests associated with declarations of a state of emergency issued by the government and local governments and the application of priority preventive measures to prevent the spread of disease, including requests to refrain from operating and to reduce operating hours. However, the challenging operating environment improved, supported by subsidy programs provided by local governments.」
Although declining customer numbers due to changes in lifestyles and operating restrictions continued, the company states that the challenging foodservice environment improved with support from subsidy programs. - FY2022-Q2RestatedAnnual report
「However, if events occur such as a renewed declaration of a state of emergency or a prolonged time to bring COVID-19 under control, they may have a significant impact on the group's business performance.」
The company continues to recognize the risk that a prolonged pandemic or a renewed declaration of a state of emergency could affect business performance. - FY2022-Q1RestatedAnnual report
「The COVID-19 pandemic, which spread rapidly worldwide, has had a significant impact on the business activities of the group, which operates both domestically and internationally.」
The company continues to identify the impact of COVID-19 on business activities as a major risk and indicates that a renewed declaration of a state of emergency or a prolonged pandemic could affect business performance. - FY2021-Q3RestatedAnnual report
「The foodservice industry continues to face a challenging operating environment affected by COVID-19, including a decline in customer numbers due to requests from local governments to refrain from operating or to reduce operating hours, in addition to requests for people to refrain from going out. In urban areas in particular, the expansion of remote work by major companies and others has further reduced business meals and banquets.」
The company continues to describe a challenging environment for foodservice demand and same-store sales, citing fewer customers due to requests to refrain from going out and reduce operating hours, as well as fewer business meals and banquets in urban areas due to the expansion of remote work. - FY2021-Q2RestatedAnnual report
「Following the government's declaration of a state of emergency, many of the group's stores, including those in commercial facilities that were temporarily closed and izakaya-format stores in entertainment districts, were forced to close temporarily. After the state of emergency was lifted, operations resumed in stages, and revenue has been recovering despite fluctuations driven by the course of the COVID-19 pandemic. However, some stores have continued to be forced to reduce their operating hours, while all stores have had to operate with measures to maintain social distancing, including spacing between seats, to prevent the spread of infection.」
While describing the resumption of operations and recovery in revenue following the closures, the company continues to indicate risks to demand and same-store sales due to reduced operating hours tied to infection levels and the need to maintain spacing between seats. - FY2021-Q1WorsenedAnnual report
「As a result, revenue for the first quarter of the current consolidated cumulative period was ¥11,812 million, down 63.0% year on year.」
The impact of risks to foodservice demand, including declining same-store sales, has been quantified as a 63.0% year-on-year decline in revenue, and an operating loss and other losses have also been recorded. - FY2020MaterialisedAnnual report
「Following the declaration of a state of emergency related to COVID-19, many of the group's stores, including those in commercial facilities that were temporarily closed and izakaya-format stores in entertainment districts, were forced to close temporarily. Many stores continue to operate with reduced hours, and revenue has declined significantly.」
In addition to the previous risks of weaker consumer sentiment and competition from the prepared-food market, temporary closures and reduced operating hours due to the infectious disease have occurred, resulting in a significant decline in revenue. - FY2020-Q3WorsenedAnnual report
「Although consumption is showing signs of recovery, the foodservice industry continues to face an operating environment that cannot be viewed optimistically, including higher labor costs due to prolonged labor shortages and the introduction of a reduced tax rate in connection with the consumption tax increase beginning in October 2019.」
While acknowledging the recovery in consumption, the company identifies the introduction of a reduced tax rate associated with the consumption tax increase as a new environmental factor and describes the situation as one that still cannot be viewed optimistically. - FY2020-Q2RestatedAnnual report
「Although consumer sentiment is showing signs of recovery, the foodservice industry continues to face a challenging operating environment, including higher labor costs due to prolonged labor shortages.」
While consumer sentiment is showing signs of recovery, the company continues to use the same wording as the previous quarter for the challenging environment, including higher labor costs due to labor shortages. - FY2020-Q1SoftenedAnnual report
「Although consumer sentiment is showing signs of recovery, the foodservice industry continues to face a challenging operating environment, including higher labor costs due to prolonged labor shortages.」
Consumer sentiment is described as showing signs of recovery, compared with the previous period's wording that it was gradually improving. Meanwhile, the challenging environment caused by labor shortages and higher labor costs continues. - FY2019RestatedAnnual report
「Although consumer sentiment is gradually improving, the foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs, higher labor costs due to prolonged labor shortages, and the effects of natural disasters such as the Northern Osaka Earthquake and adverse weather, particularly in western Japan.」
While acknowledging the gradual improvement in consumer sentiment, the company continues to describe a challenging foodservice environment, including higher costs and natural disasters. - FY2019-Q3RestatedAnnual report
「Although consumer sentiment is gradually improving, the foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs, higher labor costs due to prolonged labor shortages, and the effects of natural disasters such as the Northern Osaka Earthquake and adverse weather, particularly in western Japan.」
While noting the gradual improvement in consumer sentiment, the company continues to indicate a challenging foodservice environment due to higher raw-material and labor costs and natural disasters. - FY2019-Q2SoftenedAnnual report
「Although consumer sentiment is gradually improving, the foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs, higher labor costs due to prolonged labor shortages, and the effects of natural disasters such as the Northern Osaka Earthquake and adverse weather, particularly in western Japan.」
Consumer sentiment continues to be described as gradually improving, while the effects of natural disasters have been newly specified and the challenging operating environment continues. - FY2019-Q1SoftenedAnnual report
「Although consumer sentiment is gradually improving, the foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs and higher labor costs due to prolonged labor shortages.」
Consumer sentiment is now described as gradually improving, a softer expression than the previous period's references to consumers' preference for saving and weakening sentiment. Meanwhile, the challenging environment caused by higher raw-material and labor costs continues. - FY2018RestatedAnnual report
「The foodservice industry in which the group operates has seen a tendency for foodservice operators' same-store sales to decline, owing to factors including weaker consumer sentiment as households have become more focused on protecting their livelihoods, and growth in the prepared-food market, in which prepared ingredients and side dishes are taken home for consumption.」
The company continues to describe the risk of declining same-store sales due to weaker consumer sentiment and growth in the prepared-food market. - FY2018-Q3WorsenedAnnual report
「The foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs, higher labor costs due to prolonged labor shortages, and the effects of adverse weather.」
The previous quarter's statement that personal consumption was gradually recovering is absent, while the effects of adverse weather and other factors have been added and the challenging operating environment is described as continuing. - FY2018-Q2SoftenedAnnual report
「Although personal consumption is gradually recovering, the foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs and higher labor costs due to prolonged labor shortages.」
Compared with the previous quarter's statement that consumers' preference for saving remained strong, personal consumption is now described as gradually recovering. Meanwhile, the challenging environment caused by higher raw-material and labor costs continues. - FY2018-Q1RestatedAnnual report
「The foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices driven by rising logistics costs, higher labor costs due to prolonged labor shortages, and consumers' still-strong preference for saving.」
The company states that consumers' preference for saving remains strong and continues to identify external-environment risks related to consumer sentiment. - FY2017RestatedAnnual report
「Same-store sales at foodservice operators have tended to decline, owing to factors including weaker consumer sentiment as households have become more focused on protecting their livelihoods, and growth in the prepared-food market, in which prepared ingredients and side dishes are taken home for consumption.」
The company continues to identify risks of declining same-store sales due to weaker consumer sentiment, growth in the prepared-food market and competition from nearby locations. - FY2017-Q3WorsenedAnnual report
「However, personal consumption has remained stagnant and the outlook continues to be uncertain, owing to a weaker-than-expected economic outlook in overseas markets, including emerging Asian economies such as China and resource-rich countries, the UK's withdrawal from the EU, increasing instability in stock prices and foreign exchange markets, and stronger consumer preferences for saving. The foodservice industry continues to face a challenging operating environment, including intensifying competition not only from competitors but also from other industries and business formats, including the prepared-food market, persistently high raw-material prices, rising logistics costs, higher labor costs due to labor shortages, cooling consumer sentiment and external factors such as adverse weather.」
Compared with the previous quarter's wording that consumer sentiment was beginning to weaken, this quarter refers to cooling consumer sentiment, consumers' preference for saving and adverse weather, presenting a more severe picture of the foodservice environment. - FY2017-Q2RestatedAnnual report
「The foodservice industry continues to face a challenging operating environment, including intensifying competition not only from competitors but also from other industries and business formats, including the prepared-food market, persistently high raw-material prices, rising logistics costs, higher labor costs due to labor shortages, and signs that consumer sentiment is beginning to weaken.」
The company continues to describe a challenging environment, including intensifying competition from the prepared-food market and other industries and business formats, as well as weakening consumer sentiment. - FY2017-Q1RestatedAnnual report
「The foodservice industry continues to face a challenging operating environment, including persistently high raw-material prices, rising logistics costs, higher labor costs due to labor shortages, and signs that consumer sentiment is beginning to weaken.」
The company continues to describe a challenging external environment, including weaker consumer sentiment, but does not indicate a specific adverse impact on same-store sales. - FY2016First statedAnnual report
「Same-store sales at foodservice operators have tended to decline, owing to factors including weaker consumer sentiment as households have become more focused on protecting their livelihoods, and growth in the prepared-food market, in which prepared ingredients and side dishes are taken home for consumption.」
Competition from the prepared-food market and weaker consumer sentiment are identified as the main external risks to same-store sales.