Risk of failure to achieve the objectives of the digital strategy and omni7
First written in FY2018. 2 of 4 entries say "Restated". Latest entry: FY2024-Q1.
The whole theme swung hardest in 2026: 9 of 10 companies on the "Worse" side.
12 other companies' latest entry also says "Restated".
- FY2024-Q1RestatedAnnual report
「We will work to realize the Group vision for 2030 by developing the “7iD” membership base to expand customer touchpoints and deepening the last-mile DX platform represented by the “7NOW” delivery service and online supermarket, which create new experiential value.」
It has reaffirmed its policy of achieving the Group's 2030 vision through the 7iD membership platform and last-mile digital transformation via 7NOW and the online supermarket. - FY2020MaterialisedAnnual report
「In July 2019, while promoting the digital strategy, an unauthorised access incident involving 7pay (Seven Pay) occurred, causing considerable inconvenience and concern to our stakeholders.」
The risk previously envisaged as the possibility of failing to achieve the digital strategy's objectives materialised in the form of the 7pay unauthorised access incident. - FY2019RestatedAnnual report
「We launched the Seven-Eleven app and Ito-Yokado app services in June 2018 and have been rolling them out gradually to Group companies while seeking to strengthen high-quality product development and customer service and stimulate customers' latent needs. However, there is a possibility that these objectives may not be fully achieved due to internal or external factors.」
While describing the launch of the app services and their gradual rollout to Group companies, it reaffirmed the risk that the digital strategy's objectives may not be achieved. - FY2018First statedAnnual report
「We are developing our business around the integrated e-commerce site omni7 (Omni7), seeking to stimulate customers' latent needs by strengthening high-quality product development and customer service. However, there is a possibility that these objectives may not be fully achieved due to internal or external factors.」
It explicitly identified, for the first time, the possibility that the digital strategy and omni7 might not fully achieve their strategic objectives as a standalone risk.