Competition for the customer base amid population decline, population aging and energy deregulation
First written in FY2016. 27 of 32 entries say "Restated". Latest entry: 2026-07-08.
Toell moved to the "Worse" side of this theme in 2025, 7 years after the typical company in this theme (2018).
The whole theme swung hardest in 2024: 8 of 21 companies on the "Worse" side.
7 other companies' latest entry also says "Worsened".
- FY2026-H1WorsenedAnnual report
「Segment profit fell below the year-earlier level due to higher customer acquisition costs and personnel expenses resulting from intensifying competition.」
Intensifying competition to win customers is actually affecting segment profit through higher customer acquisition costs and personnel expenses. - FY2025-H1RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2024-Q3RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2024-Q2RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2023RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2023-Q3RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2023-Q1RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2022RestatedAnnual report
「In this adverse environment, marked by sluggish gas demand due to a decline in new housing starts associated with the declining birthrate and aging population, as well as the spread of energy-efficient equipment, and by excessive price-cutting competition within the industry」
Sluggish demand due to the declining birthrate and aging population and the spread of energy-efficient equipment, together with excessive price-cutting competition within the industry, continue to be recognized as business adversity. - FY2022-Q3RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2022-Q2RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the retail industry remains intense. - FY2022-Q1RestatedAnnual report
「Competition to win customers in the retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the LPG retail industry remains intense. - FY2021-Q3RestatedAnnual report
「Competition to win customers in the LPG retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the LPG retail industry remains intense. - FY2021-Q2RestatedAnnual report
「Competition to win customers in the LPG retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the LPG retail industry remains intense. - FY2021-Q1RestatedAnnual report
「Competition to win customers in the LPG retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the LPG retail industry remains intense. - FY2020RestatedAnnual report
「In the Energy business, competition within the industry is expected to become even more intense as gas consumption declines due to the declining birthrate and aging population.」
Demand decline due to the declining birthrate and aging population, together with intensifying competition within the industry, continues to be recognized as a business challenge. - FY2020-Q3RestatedAnnual report
「Competition to win customers in the LPG retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the LPG retail industry remains intense. - FY2020-Q2RestatedAnnual report
「Competition to win customers in the LPG retail industry is becoming increasingly intense」
The recognition continues that competition to win customers in the LPG retail industry remains intense. - FY2020-Q1WorsenedAnnual report
「Competition to win customers in the LPG retail industry is becoming increasingly intense」
It is stated that competition to win customers in the LPG retail industry has become even more intense than the excessive competition seen previously. - FY2019RestatedAnnual report
「As energy consumption declines due to the declining birthrate and aging population, competition within the industry is expected to become even more intense.」
Demand decline due to the declining birthrate and aging population, together with intensifying competition within the industry, continues to be recognized as a business challenge. - FY2019-Q3RestatedAnnual report
「Meanwhile, competition to acquire customers through cut-price selling in the LPG retail market shows no sign of abating.」
The recognition has been reconfirmed that competition to acquire customers through cut-price selling in the LPG retail market continues. - FY2019-Q2RestatedAnnual report
「Meanwhile, excessive price competition to acquire customers in the LPG retail market shows no sign of abating.」
It has been reconfirmed that excessive price competition associated with customer acquisition in the LPG retail market continues. - FY2019-Q1RestatedAnnual report
「Meanwhile, excessive price competition to acquire customers in the LPG retail market shows no sign of abating.」
The recognition continues that competition to acquire customers in the LPG retail market remains excessive. - FY2018-Q3RestatedAnnual report
「Meanwhile, excessive competition to acquire customers in the retail market shows no sign of abating.」
The recognition continues that competition to acquire customers in the energy retail market remains excessive. - FY2018-Q2RestatedAnnual report
「Meanwhile, excessive competition to acquire customers in the retail market shows no sign of abating.」
The recognition continues that competition to acquire customers in the LPG retail market remains excessive. - FY2018-Q1RestatedAnnual report
「Excessive competition to acquire customers within the LPG industry, which has continued for many years, shows no sign of abating」
The recognition continues that competition to acquire customers in the LPG industry remains excessive. - FY2017RestatedAnnual report
「The declining birthrate and aging population, along with the development and spread of energy-efficient equipment, are factors hindering growth across the residential energy industry, and the LPG industry is also affected.」
The challenging conditions created by sluggish demand and competition for customers and business bases due to the declining birthrate and aging population, the spread of energy-efficient equipment and energy deregulation continue to be highlighted. - FY2017-Q3RestatedAnnual report
「The deregulation of electricity retailing, which began in April 2016, followed by the deregulation of the city gas business scheduled for April this year, represents the arrival of a new era of competition following energy deregulation that again encompasses the LPG business, which has been subject to deregulation since the industry's early days.」
The recognition continues that the deregulation of electricity and city gas will bring competition among energy providers that also involves the LPG business. - FY2017-Q2RestatedAnnual report
「The deregulation of electricity retailing, which began in April 2016, followed by the deregulation of the city gas business scheduled for April 2017, represents the arrival of a new era of competition following energy deregulation that also encompasses the LPG business, which is already subject to free competition.」
The recognition continues that the deregulation of electricity and city gas will bring competition for customers and business bases among energy providers, including LPG. - FY2017-Q1RestatedAnnual report
「The deregulation of electricity retailing, which began in April 2016, followed by the planned deregulation of the city gas business in April 2017, is regarded as the arrival of an era of energy deregulation that also encompasses the LPG industry.」
The intensification of competition among energy providers, including the deregulation of city gas following electricity deregulation, continues to be identified as a significant change in the business environment. - FY2016First statedAnnual report
「Demand for residential energy in Japan is not expected to grow significantly due to population decline and population aging. With the addition of competition following the deregulation of electricity and city gas, competition among energy providers to secure business bases is expected to intensify further.」
Sluggish demand growth and intensifying competition to acquire customers following the deregulation of electricity and city gas are recognized as risks.