Toell (3361) · InitiativeDropped
Integration of the Call Center and Administrative Center
First written in FY2016. 1 of 2 entries say "Dropped", first in FY2017. Latest entry: FY2017.
2entries
2years
0from disclosures
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Same theme, other companies
Improving operational efficiency through the integration of the call center and administrative centerA theme 1 companies write about · 0 as a headwind · 1 as a tailwind
No other company in this theme has enough history to compare yet.
Full recordFilings, disclosures and news, newest first
- FY2017DroppedAnnual report
「January 2015: The call center and administrative center functions were spun off, 株式会社ＴＯＭ was established as a consolidated subsidiary, and call centers were set up in Yokohama and Hamura, along with an administrative center in Hamura.」
There is no description of the integration of the call center and administrative center as an ongoing initiative; it is mentioned only as a past accomplishment in the company history. - FY2016First statedAnnual report
「To improve operational productivity and services, we integrated 株式会社ＴＯＭ’s call center and administrative center in Kazo, Saitama Prefecture, in Hamura, Tokyo.」
The company states that it integrated the call center and administrative center in Hamura to improve productivity and services.