Strengthening Light Counseling and Store Services
First written in FY2016. 9 of 10 entries say "Restated". Latest entry: FY2026.
3 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue our policy of improving customer satisfaction through light counseling, customer service, and clean, well-organized sales floors. - FY2025RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue our policy of improving customer satisfaction through light counseling, customer service and clean sales floors. - FY2024RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue our policy of improving customer satisfaction through light counseling, customer service and sales-floor quality. - FY2023RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue to improve customer satisfaction through light counseling, customer service and sales-floor quality. - FY2022RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue to improve customer satisfaction through light counseling, customer service and clean sales floors. - FY2021RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue to improve customer satisfaction through light counseling, customer service and clean sales floors. - FY2019RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue to improve customer satisfaction through light counseling, customer service and clean sales floors. - FY2018RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue to improve customer satisfaction through light counseling, customer service and clean sales floors. - FY2017RestatedAnnual report
「In addition, we will work to strengthen our human services, including "light counseling," in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors, with the aim of improving customer satisfaction by providing warm and thoughtful service.」
We continue to improve customer satisfaction through light counseling, customer service and clean sales floors. - FY2016First statedAnnual report
「We will work to strengthen our people-focused services, including “light counseling,” in which staff with specialist knowledge of pharmaceuticals and cosmetics readily respond to customer inquiries, as well as attentive customer service and consistently clean, well-organized sales floors. By providing warm and detailed service, we aim to improve customer satisfaction.」
In addition to low prices, the company identifies specialist staff and sales-floor quality as means of improving customer satisfaction.