Securing Repeat Customers and Monetizing the Hydrogen Water Business
First written in FY2017-Q1. 14 of 21 entries say "Restated". Latest entry: FY2024.
TRUST Holdings moved to the "Worse" side of this theme in 2022.
0 other companies' latest entry also says "Softened".
- FY2024SoftenedAnnual report
「Regarding the manufacture and sale of high-concentration hydrogen water, we conducted a voluntary product recall due to a defect in the hydrogen-generating agent and recorded an inventory valuation loss. We worked toward resuming sales, but sales did not resume and the business posted an operating loss.」
The company reported that sales did not resume after the voluntary recall caused by the defect in the hydrogen-generating agent, resulting in an operating loss. - FY2024-Q3RestatedAnnual report
「In the water business, we focused on the manufacture and sale of high-concentration hydrogen water and other products, but conducted a voluntary product recall due to a defect in the hydrogen-generating agent and recorded an inventory valuation loss.」
The company continues to report its focus on the manufacture and sale of high-concentration hydrogen water, as well as the voluntary recall and inventory valuation loss resulting from the defect in the hydrogen-generating agent. - FY2024-Q1ReframedAnnual report
「In the water business, we focused on the manufacture and sale of high-concentration hydrogen water and other products, but conducted a voluntary product recall due to a defect in the hydrogen-generating agent and recorded an inventory valuation loss.」
The description changed from securing recurring customers and developing a profitable business to covering the manufacture and sale of high-concentration hydrogen water, as well as the voluntary product recall and inventory valuation loss. - FY2022-Q2SoftenedAnnual report
「In the other businesses, we worked to recover visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), and to win security-service contracts.」
The securing of recurring customers for hydrogen-water-related products, which had been included through the previous update, is not listed among the focus areas for the other businesses this time. - FY2022-Q1RestatedAnnual report
「In the other businesses, we worked to recover visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), secure recurring customers for hydrogen-water-related products, and win security-service contracts.」
The company continues to secure recurring customers for hydrogen-water-related products, while working to recover visitor numbers at the hot-spring facilities and win security-service contracts. - FY2021-Q3RestatedAnnual report
「In the other businesses, we worked to recover visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), secure recurring customers for hydrogen-water-related products, and win security-service contracts.」
The company continues to secure recurring customers for hydrogen-water-related products, while working to recover visitor numbers at the hot-spring facilities and win security-service contracts. - FY2021-Q2RestatedAnnual report
「In the other businesses, we worked to recover visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), secure recurring customers for hydrogen-water-related products, and win security-service contracts.」
The company continues to secure recurring customers for hydrogen-water-related products, while working to recover visitor numbers at the hot-spring facilities and win security-service contracts. - FY2021-Q1RestatedAnnual report
「In the other businesses, we worked to recover visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), secure recurring customers for hydrogen-water-related products, and win security-service contracts.」
The company continues to secure recurring customers for hydrogen-water-related products. - FY2020-Q3RestatedAnnual report
「In the other businesses, we worked to increase visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), and to secure recurring customers for hydrogen-water-related products.」
The company continues to pursue increased visitor numbers at the hot-spring facilities and the securing of recurring customers for hydrogen-water-related products. - FY2020-Q2RestatedAnnual report
「In the other businesses, we worked to increase visitor numbers at the hot-spring facilities Nakagawa Seitaki (Nakagawa, Fukuoka Prefecture) and Waraku-no-Yu Shimonoseki Seiryu (Shimonoseki, Yamaguchi Prefecture), and to secure recurring customers for hydrogen-water-related products.」
The company continues to pursue the securing of recurring customers for hydrogen-water-related products. - FY2019-Q3RestatedAnnual report
「In the water business, which is primarily engaged in the sale of hydrogen water, we restrained advertising-related expenses and focused on securing recurring customers amid the impact of negative reporting on hydrogen water in general.」
The company continues its policy of restraining advertising-related expenses and focusing on securing recurring customers amid the impact of negative reporting. - FY2019-Q2RestatedAnnual report
「In the water business, which is primarily engaged in the sale of hydrogen water, we restrained advertising-related expenses and focused on securing recurring customers amid the impact of negative reporting on hydrogen water in general.」
The company continues its policy of restraining advertising-related expenses and focusing on securing recurring customers amid the impact of negative reporting. - FY2019-Q1RestatedAnnual report
「Amid the impact of negative reporting on hydrogen water in general, we restrained advertising-related expenses and focused on securing recurring customers.」
The company continues its policy of restraining advertising-related expenses and focusing on securing recurring customers amid the impact of negative reporting. - FY2018Continuing to acquire new customers through new products despite no increase in recurring customersAnnual report
「Partly due to the impact of negative reporting on hydrogen water in general, we were unable to increase the number of recurring customers. Under these circumstances, we worked to acquire new customers, including by beginning sales in November 2017 of Itoshima no Kenko, hydrogen water containing a natural fermented extract in a pouch.」
Although the number of recurring customers did not increase, the company is seeking to acquire new customers through Itoshima no Kenko, launched in November 2017, and other products. - FY2018-Q3RestatedAnnual report
「Under these circumstances, we worked to acquire new customers, including by beginning sales in November 2017 of Itoshima no Kenko, hydrogen water containing a natural fermented extract in a pouch.」
The company continues to acquire new customers through sales of Itoshima no Kenko, launched in November 2017, and other initiatives. - FY2018-Q2AdvancedAnnual report
「Under these circumstances, we began selling Itoshima no Kenko, hydrogen water containing a natural fermented extract in a pouch, in November 2017, and worked to acquire new customers.」
The new product plan presented in the previous quarter moved into the implementation stage, with sales scheduled to begin in November 2017. - FY2018-Q1Failure to increase recurring customers and plans to launch new products listed togetherAnnual report
「In the water business, which is primarily engaged in the sale of hydrogen water, we changed our advertising strategy from the previous consolidated fiscal year and sought more effective advertising methods. However, partly due to the impact of negative reporting on hydrogen water in general, we were unable to increase the number of recurring customers. As a result, revenue was ¥179.321 million, down 57.2% year on year, and operating income was ¥4.075 million, compared with an operating loss of ¥158.740 million in the same period of the previous year. In November 2017, we also began selling Itoshima no Kenko, hydrogen water containing a natural fermented extract in a pouch, in an effort to acquire new customers.」
Although the number of recurring customers did not increase, measures to acquire new customers through the launch of a new product in November 2017 were made concrete. - FY2017RestatedAnnual report
「As Japan's population continues to age, we will expand sales of products such as Trust Water and TRUST 8.0, as well as the Trust Hydro Water hydrogen-water dispenser, under our mission of extending healthy life expectancy. We will also continue to develop and sell new products as appropriate.」
The company continues its policy of expanding the business through increased sales of hydrogen-water products and the development and sale of new products. - FY2017-Q3RestatedAnnual report
「During the first quarter of the current consolidated accounting period, we actively invested in advertising and promotional expenses as an upfront investment to secure recurring customers and substantially expand and develop the business as one of our Group's profitable businesses going forward.」
The policy of making upfront investments in advertising and promotional expenses to secure recurring customers and expand the business as a profitable operation has been reiterated. - FY2017-Q2RestatedAnnual report
「During the first quarter of the current consolidated accounting period, we actively invested in advertising and promotional expenses as an upfront investment to secure recurring customers and substantially expand and develop the business as one of our Group's profitable businesses going forward.」
The policy of securing recurring customers and expanding the business as a profitable operation has been reiterated. - FY2017-Q1First statedAnnual report
「The Company actively invested in advertising and other expenses as an upfront investment to secure recurring customers and significantly expand and develop the business as one of the Group’s future profit-generating businesses.」
The company is pursuing the securing of recurring customers and the expansion and development of the business, investing in advertising and promotional expenses upfront.