Expanding Customer Touchpoints Through Company-Operated and Retail Stores
First written in FY2025. 7 of 8 entries say "Advanced", first in FY2025. Latest entry: 2026-10-15.
11 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「We also focused on expanding our sales channels, including by opening a permanent store at Isetan Shinjuku.」
The Company opened a permanent store at Isetan Shinjuku, expanding customer touchpoints through company-operated stores. - 2026-03-25AdvancedOther Disclosures
「We will provide a space where customers can handle the products themselves and experience a sleep environment combining bedding and recovery wear.」
The company gave concrete form to product contact and sleep-environment experiences at the new store. - FY2025AdvancedAnnual report
「During the fiscal year, in addition to our existing stores, we opened TENTIAL Osaka, TENTIAL Hiroshima, TENTIAL Yokohama Minato Mirai, TENTIAL Fukuoka Tenjin and TENTIAL Isetan Tachikawa.」
The Company made specific progress in opening new company-operated stores and expanding its retail presence. - FY2025First statedAnnual report
「We will promote the opening of company-operated stores as offline sales channels and expand sales by offering customers the opportunity to try on and use our products in physical stores. This will enable us to reach customers who did not complete their purchase online and customer segments who could not be reached online.」
It also cites expanding sales channels by increasing the number of retail stores, including consumer electronics retailers, handling the Company's products.