Consumers' Shift to E-Commerce Purchasing
First written in FY2021-Q3. 1 of 2 entries say "Worsened", first in FY2021. Latest entry: FY2021.
Mie Kotsu Group Holdings moved to the "Worse" side of this theme in 2021, 2 years after the typical company in this theme (2019).
The whole theme swung hardest in 2017: 1 of 10 companies on the "Worse" side.
4 other companies' latest entry also says "Worsened".
- FY2021WorsenedAnnual report
「In the household goods retail business, at Tokyu Hands, which is operated as a franchise, stores were closed and operating hours were shortened in response to declarations of a state of emergency and other measures. In addition, the prolonged calls to refrain from going out and the resulting shift by consumers to e-commerce sites reduced store traffic, causing operating revenue to decline.」
The shift in purchasing to e-commerce sites, together with store closures and shortened operating hours, materialized as lower store traffic and a 42.1% year-on-year decline in revenue in the household goods retail business. - FY2021-Q3First statedAnnual report
「In the household goods retail business, at Tokyu Hands, which is operated as a franchise, operating revenue declined because, in addition to shortened operating hours and closures in response to declarations of a state of emergency and other measures, consumers’ purchasing behavior was shifting to e-commerce as they refrained from going out.」
The company has newly described a change in sales channels, with the shift in consumers’ purchasing behavior to e-commerce contributing to lower operating revenue at Tokyu Hands.