Enhancing Hotel Competitiveness through More Efficient Guest Services and Membership Services
First written in FY2021. 5 of 8 entries say "Advanced", first in FY2023. Latest entry: 2026-05-13.
The whole theme swung hardest in 2020: 8 of 27 companies on the "Worse" side.
22 other companies' latest entry also says "Advanced".
- 2026-05-13AdvancedEarnings
「ビジネスホテル事業では、万博等のイベントやインバウンド需要の拡大で、客室料金や稼働率が上昇したことにより営業収益は増加しました。」
ホテル競争力について、イベント・インバウンド需要の拡大を客室料金と稼働率の上昇、増収につなげたと記載している。 - FY2026-H1AdvancedAnnual report
「In the business hotel business, operating revenue increased as the company captured inbound and Expo-related demand, resulting in higher room rates and occupancy rates.」
The company states that capturing inbound and Expo-related demand led to higher room rates and occupancy rates and increased revenue in the hotel business. - FY2025AdvancedAnnual report
「In the business hotel business, the company aims to expand earnings by developing new hotels and maintain and improve competitiveness through planned renovations of existing hotels.」
Regarding improved hotel competitiveness, the company identifies new hotel development and systematic renovation of existing hotels as specific measures. - FY2025-H1RestatedAnnual report
「In the business hotel business, operating revenue increased as room rates rose amid continued growth in inbound demand.」
Regarding the hotel business, the company reconfirms that it increased revenue by capturing inbound demand and raising room rates. - FY2024-Q3RestatedAnnual report
「In the business hotel business, operating revenue increased as leisure and business demand remained firm and both occupancy rates and room rates rose.」
Regarding hotel competitiveness, the company reconfirms that both occupancy rates and average room rates rose against a backdrop of recovering demand. - FY2024-Q2AdvancedAnnual report
「In the business hotel business, operating revenue increased as the company captured lodging demand generated by tourism support measures and other initiatives, resulting in increases in both occupancy rates and room rates.」
Regarding hotel competitiveness, the company states that it captured demand generated by tourism support measures and other factors, resulting in increases in both occupancy rates and average room rates. - FY2023AdvancedAnnual report
「In the business hotel business, we will develop new hotels and systematically renovate existing hotels to provide guests with a more comfortable experience, while seeking to improve occupancy rates and maximise average room rates.」
In addition to more efficient customer service and membership services, the company identifies new hotel development, systematic renovation of existing hotels, and higher occupancy rates and room rates as specific measures. - FY2021First statedAnnual report
「In the business hotel business, we aim to improve competitiveness through more efficient customer service and enhanced membership services, while working to secure revenue.」
For the business hotel business following the expansion of its property network, the company has for the first time identified more efficient customer service and enhanced membership services as means of improving competitiveness.