Identifying and Managing Sustainability-Related Risks and Opportunities
First written in FY2023. 1 of 2 entries say "Advanced", first in FY2025. Latest entry: FY2025.
The whole theme swung hardest in 2025: 3 of 14 companies on the "Worse" side.
6 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「[Risks] ・Customer attrition due to complaints, pit accidents and other incidents ・Deterioration in service quality due to staff shortages and loss of trust due to inadequate quality control of food and other products [Opportunities] ・Expansion of sales opportunities by offering products that meet customer needs ・Growth in repeat customers through members and others ・Training in product knowledge, customer service skills and pit techniques ・Sharing successful and unsuccessful cases within the franchise chain ・Strengthening recruitment activities ・Conducting monthly inventory checks of food and other products」
For sustainability-related materialities, the company has specified risks and opportunities involving safety and security and organized response measures including training, sharing of cases, stronger recruitment and monthly inventory checks. - FY2023First statedAnnual report
「Environmental and social issues pose risks to sustainability initiatives, while efforts to resolve those issues can lead to business opportunities. The company will identify risks and opportunities related to materialities, work to reduce risks, address social issues, and aim to achieve a sustainable society and sustainable corporate growth.」
The company has, for the first time, organized safety and security, local communities and stakeholders, and the environment and climate change as materialities, and disclosed a framework for identifying and reducing related risks and opportunities.