Decline in Social Credibility Due to Used-Car Quality Issues and Complaints
First written in FY2016. 2 of 4 entries say "Restated". Latest entry: FY2019.
The whole theme swung hardest in 2026: 2 of 7 companies on the "Worse" side.
1 other company's latest entry also says "Dropped".
- FY2019DroppedAnnual reportThe risk of declining credibility due to used-vehicle quality issues and complaints, which had been disclosed through the previous fiscal year, is not presented separately under Business and Other Risks in this filing.
- FY2018RestatedAnnual report
「Accordingly, the number of complaints is likely to increase going forward as the number of stores and customers grows. This could reduce confidence among customers and in society, affecting the Group's operating results and financial position.」
The risks of complaints arising as the number of stores and customers grows and of declining social credibility continue to be identified. - FY2017RestatedAnnual report
「Accordingly, the number of complaints is likely to increase going forward as the number of stores and customers grows. This could reduce confidence among customers and in society, affecting the Group's operating results and financial position.」
The risks of complaints arising as the number of stores and customers grows and of declining social credibility continue to be identified. - FY2016First statedAnnual report
「Accordingly, the number of complaints is likely to increase going forward as the number of stores and customers grows. This could reduce confidence among customers and in society, affecting the Group's operating results and financial position.」
The disclosure states that complaints arising from variations in used-vehicle quality, breakdowns and other issues may increase as the number of stores and customers grows.