Loss of Credibility Due to Rumors Circulated Online
First written in FY2017. 2 of 5 entries say "Restated". Latest entry: FY2022.
The whole theme swung hardest in 2023: 4 of 27 companies on the "Worse" side.
48 other companies' latest entry also says "Restated".
- FY2022RestatedAnnual report
「While the Group attracts customers through its website and other media, there is a possibility that rumors, including defamation and slander concerning the Group's products, services, officers and employees, may be disseminated through social media and internet bulletin boards. As a result, regardless of the accuracy of the content, customers' trust in the Group and its corporate image may deteriorate, potentially having a material effect on its financial condition, operating results and other matters.」
The Company continues to disclose the risk of declining trust and corporate image due to reputational damage on social media and internet bulletin boards, as well as the response and recurrence-prevention measures implemented by the specialist department. - FY2020Re-disclosure of reputational riskAnnual report
「While the Group attracts customers through its website and other media, there is a possibility that rumors, including defamation and slander concerning the Group's products, services, officers and employees, may be disseminated through social media and internet bulletin boards.」
The risk of rumors circulated online, which had ceased to be disclosed separately in the previous fiscal year, was explicitly disclosed again as reputational risk. - FY2019DroppedAnnual reportThe risk of loss of credibility due to rumors circulated online, which had been disclosed through the previous fiscal year, is not included in the business and other risks in this filing.
- FY2018RestatedAnnual report
「There is a possibility that false rumors, including unfavorable reports, defamation and slander concerning the Group or its officers and employees, may be disseminated through the internet and other channels. In such cases, trust and the corporate image may deteriorate, potentially affecting the Group's operating results and financial condition.」
The risk of declining trust and corporate image due to rumors circulated online continues. - FY2017First statedAnnual report
「There is a possibility that false rumors, including unfavorable reports, defamation and slander concerning the Group or its officers and employees, may be disseminated through the internet and other channels. In such cases, trust and the corporate image may deteriorate, potentially affecting the Group's operating results and financial condition.」
The Company identifies as a new risk a decline in trust and corporate image caused by false unfavorable reports, defamation and slander posted on used-car information websites, bulletin boards and other channels.