Returns, damages and reputational harm arising from product defects and quality problems
First written in FY2017. 2 of 3 entries say "Restated". Latest entry: FY2019.
125 other companies' latest entry also says "Restated".
- FY2019RestatedAnnual report
「We are strengthening the review of quality standards for procurement, quality inspections, legal compliance inspections and other measures in an effort to supply safe products. However, if defects or other problems arise in products sold by our group, our business and performance may be affected by large-scale returns, damages and response costs arising under the Product Liability Act, loss of credibility and other factors.」
品質基準、品質検査、適法検査を強化する対応と、商品不具合時の返品・賠償・信用失墜リスクを再掲している。 - FY2018RestatedAnnual report
「We are strengthening the review of quality standards for procurement, quality inspections, legal compliance inspections and other measures in an effort to supply safe products. However, if defects or other problems arise in products sold by our group, our business and performance may be affected by large-scale returns, damages and response costs arising under the Product Liability Act, loss of credibility and other factors.」
品質基準、品質検査、適法検査を強化する対応と、商品不具合時の返品・賠償・信用失墜リスクを再掲している。 - FY2017First statedAnnual report
「If defects or other problems arise in products sold by the group, the group’s business and performance may be affected by large-scale returns, damages and response costs under the Product Liability Act, and loss of trust.」
The company strengthens quality standards, quality inspections and legal-compliance inspections, while identifying returns, damages and reputational harm caused by product defects as risks.