System failures in e-commerce and order processing
First written in FY2016. 1 of 4 entries say "Restated". Latest entry: FY2026.
30 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「Led by the division overseeing information security, we are working to strengthen our information security framework in both normal times and emergencies, including by establishing a CSIRT (*).」
In addition to existing measures such as redundancy, firewalls and virus checks, we have established a CSIRT and strengthened our information security framework. - FY2021WorsenedAnnual report
「However, if a failure or problem occurs in the systems of our Group due to various factors, including a sudden increase in applications for orders or other access beyond expectations, intrusion by computer viruses, deliberate acts of destruction or defects in applications that have been developed, this could affect our Group’s business and results of operations.」
Adds specific causes of system failures, including increases in access and orders caused by a sudden increase in demand, to the existing system-dependence and failure risks. - FY2018RestatedAnnual report
「Almost all operations in our Group’s food-delivery business, from managing the website through order intake, purchasing, procurement, inventory, shipping and sales, depend on the business management system.」
Continues to describe the Group’s dependence on the business management system for food-delivery operations and measures such as redundancy. - FY2016First statedAnnual report
「Almost all operations, from managing the website through order intake, purchasing, procurement, inventory, shipping and sales, depend on the business management system.」
Although we have implemented measures including redundancy for backup systems and data, firewalls and virus checks, the filing states that system failures could affect the business and results of operations.