Promptly Putting Purchased Products on the Sales Floor and Creating a Customer-Focused Shopping Environment
First written in FY2017-Q1. 11 of 13 entries say "Restated". Latest entry: FY2021-Q2.
No other company in this theme has enough history to compare yet.
- FY2021-Q2RestatedAnnual report
「During the cumulative second quarter, the company expanded online sales, including through the use of Hard Off headquarters' e-commerce platform, "Net Mall."」
Expanding online sales through Net Mall continues as an initiative to strengthen customer contact points and sales. - FY2020RestatedAnnual report
「We will continue initiatives involving repairs and specialization to further increase value added. We believe that effective use of online channels is possible by building strong physical stores.」
The company continues to use online channels on the premise of pursuing repairs, specialization, and stronger physical stores. - FY2020-Q3RestatedAnnual report
「During the cumulative third quarter, the company worked to increase revenue by pursuing initiatives to add value to products, including repairs, sharing specialist knowledge among staff, and strengthening online sales using Hard Off headquarters' e-commerce platform, "Net Mall," while developing store merchandising from the customer's perspective.」
Repairs, sharing specialist knowledge, strengthening online sales, and customer-focused store merchandising continue as measures to increase sales. - FY2020-Q2RestatedAnnual report
「During the cumulative second quarter, the company worked to increase revenue by pursuing initiatives to add value to products, including repairs, sharing specialist knowledge among staff, and strengthening online sales using Hard Off headquarters' e-commerce platform, "Net Mall," while developing store merchandising from the customer's perspective.」
Repairs, sharing specialist knowledge, strengthening online sales through Net Mall, and customer-focused store merchandising continue to be cited as measures to increase revenue. - FY2020-Q1RestatedAnnual report
「During the cumulative first quarter, we worked to increase sales by advancing customer-focused store merchandising while adding value to products through repairs and other initiatives, sharing specialized knowledge among staff, and strengthening online sales using the Hard Off headquarters' e-commerce platform, Net Mall.」
Strengthening online sales through Net Mall and developing store merchandising from the customer's perspective continue to be cited as measures to increase revenue. - FY2019RestatedAnnual report
「We believe that effective use of online channels is possible by building strong physical stores.」
The filing describes an approach of using online channels effectively on the premise of strengthening physical stores, reaffirming the existing direction of linking customer-focused store development with online sales. - FY2019-Q2RestatedAnnual report
「During the cumulative second quarter, in addition to strengthening online sales using the HARD OFF headquarters' e-commerce platform “Net Mall,” we deepened initiatives involving services unique to physical stores, such as home pickup purchasing, and advanced customer-focused store layouts, working to increase revenue.」
Online sales, in-store services such as home pickup purchases, and customer-focused store merchandising continue to be cited as measures to increase revenue. - FY2019-Q1RestatedAnnual report
「During the cumulative first quarter, in addition to strengthening online sales using the HARD OFF headquarters' e-commerce platform “Net Mall,” we deepened initiatives involving services unique to physical stores, such as home pickup purchasing, and advanced customer-focused store layouts, working to increase revenue.」
Online sales, in-store services such as home pickup purchases, and customer-focused store merchandising continue to be cited as measures to increase sales. - FY2018-Q3RestatedAnnual report
「During the cumulative third quarter, the company worked to increase revenue by strengthening online sales using Hard Off headquarters' e-commerce platform, "Net Mall," deepening its efforts in services unique to physical stores, such as home pickup purchases, and developing store merchandising from the customer's perspective.」
Online sales, in-store services such as home pickup purchases, and customer-focused store merchandising continue to be cited as measures to increase revenue. - FY2018-Q2RestatedAnnual report
「During the cumulative second quarter, in addition to strengthening online sales using the HARD OFF headquarters' e-commerce platform “Net Mall,” we deepened initiatives involving services unique to physical stores, such as home pickup purchasing, and advanced customer-focused store layouts, working to increase revenue.」
Online sales, in-store services such as home pickup purchases, and customer-focused store merchandising continue to be cited as measures to increase revenue. - FY2018-Q1RestatedAnnual report
「During the cumulative first quarter, in addition to strengthening online sales using the HARD OFF headquarters' e-commerce platform “Net Mall,” we deepened initiatives involving services unique to physical stores, such as home pickup purchasing, and advanced customer-focused store layouts, working to increase revenue.」
Customer-focused store layouts, which had not been mentioned through the previous quarter, are mentioned again as a measure to increase sales alongside stronger online sales and home pickup purchasing. - FY2017-Q2DroppedAnnual reportThe current quarter's earnings discussion contains no reference to promptly placing purchased goods on the sales floor or developing customer-focused store layouts.
- FY2017-Q1First statedAnnual report
「We promptly placed purchased goods on the sales floor to reduce lost sales opportunities, while developing customer-focused store layouts and working to increase revenue.」
The company describes accelerating the placement of goods on the sales floor and developing customer-focused store layouts as measures to reduce lost sales opportunities and increase sales.