Strengthening watch after-sales services
First written in FY2020-Q1. 1 of 3 entries say "Advanced", first in FY2020-Q2. Latest entry: FY2020-Q3.
4 other companies' latest entry also says "Restated".
- FY2020-Q3RestatedAnnual report
「To strengthen watch after-sales service, we are encouraging store staff to obtain watch technician qualifications and working to improve our ability to handle battery replacements, repairs and other services.」
The company continues measures to encourage store staff to obtain watch technician qualifications and strengthen its ability to handle battery replacements, repairs and other services. - FY2020-Q2AdvancedAnnual report
「To strengthen watch after-sales service, we are encouraging store staff to obtain watch technician qualifications and working to improve our ability to handle battery replacements, repairs and other services.」
The company is encouraging store staff to obtain watch technician qualifications and strengthening its ability to handle battery replacements and repairs. - FY2020-Q1First statedAnnual report
「Against this backdrop, we are addressing selective new store openings, stronger measures for existing stores centered on flagship stores, improved inventory turnover, development of sales channels for original brands, stronger after-sales service for watches, further expansion of the EC (online retail) business and logistics cost reductions as key issues for the current fiscal year.」
Strengthening watch after-sales service was identified explicitly for the first time as a key issue for the watch division.