Operating a select shop centered on a premium image and distinctive offering
First written in FY2016. 2 of 4 entries say "Advanced", first in FY2021-Q3. Latest entry: FY2021.
4 other companies' latest entry also says "Advanced".
- FY2021AdvancedAnnual report
「Kawaguchi Store is a flagship store based on the concept of “the highest level of customer service, the latest facilities, and the largest product assortment,” offering new product categories such as tableware, and is also positioned as a training and education store.」
By opening Kawaguchi Store as a flagship store and giving it training and education functions in addition to offering new product categories, the company has put into practice store operations centered on high-quality customer service, facilities, and product assortment. - FY2021-Q3AdvancedAnnual report
「Kawaguchi Store is positioned as our flagship store, based on the concept of “the highest level of customer service, the latest facilities, and the largest product assortment,” and offering new product categories such as tableware.」
By opening a flagship store in Kawaguchi with high-quality customer service, facilities, and product assortment, and introducing new product categories such as tableware, the company has put store operations centered on distinctiveness into practice. - FY2017RestatedAnnual report
「Our business concepts are the Anniversary Concept Shop, which provides customers with a place to choose gifts that create memorable experiences, and hospitable customer service that makes customers want to return again and again.」
The company is reaffirming its approach to store operations centered on the Anniversary Concept, a sense of luxury, hospitality, and distinctiveness. - FY2016First statedAnnual report
「We believe it is necessary to demonstrate a distinctiveness not found in other select shops by further promoting stores and product assortments that emphasize a sense of luxury, and further embedding the core concept among sales staff.」
The company identifies competitive distinctiveness based on a sense of luxury, product assortment, and the penetration of its concept among sales staff as a means of achieving sustainable growth.