Worth reading
29Immaterial
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Deterioration
Direction inferred from the company’s description.Scale
—
Displayed only when the document provides numerical figures.Wording
Definitive
How definitive the wording is.Notice of the Establishment of a Dedicated Contact Center Regarding the Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary
Subject Entity
株式会社カインドオル (our consolidated subsidiary)
Target Locations / Products
The EC site operated by 株式会社カインドオル
This disclosure09/02/2026
Cause
Unauthorized access by a third party
Company response
Investigation structure
An additional investigation by the operator of the EC platform
Outlook
The customers concerned will be notified individually by email in sequence, and inquiries will be handled through the dedicated inquiry desk.
| Item | Details |
|---|---|
| Event name | Notice of the Establishment of a Dedicated Contact Center Regarding the Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary |
| Subject Entity | 株式会社カインドオル (our consolidated subsidiary) |
| Target Locations / Products | The EC site operated by 株式会社カインドオル |
| Cause | Unauthorized access by a third party |
| Investigation structure | An additional investigation by the operator of the EC platform |
| Outlook | The customers concerned will be notified individually by email in sequence, and inquiries will be handled through the dedicated inquiry desk. |
Items this document does not state (19)
Date of occurrenceDate recognized / date notice receivedAmount of Impact on Business PerformanceAccounting period in which recognizedImpact on Earnings ForecastType of litigation or proceedingCourt or authorityPlaintiffDefendantDate of filing / date of actionClaim amount / surcharge amountAmount of receivables at risk of non-collection or delayed collectionSuspended operationsScheduled resumption dateMeasures to prevent recurrenceDirectors' and officers' liabilityVoting rights ownership percentage before the changeVoting rights ownership percentage after the changePlanned follow-up disclosure
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To respond to customer inquiries regarding the leaked personal information. The additional investigation confirmed that a third party had downloaded the customer information file that had been exported in bulk.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.