Human Resource Development through the Doutor Nichires Coffee Academy and Customer Service Contests by Business Format
First written in FY2024. 2 of 3 entries say "Restated". Latest entry: FY2026.
9 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「Through specialized training and customer service contests conducted through the “Doutor-Nichires Coffee Academy,” the company works to improve the skills of all employees, including regular employees, part-time employees and casual staff (hereinafter referred to as “partners”), and promote understanding of its philosophy.」
The company continues to improve the skills of all employees and promote understanding of its philosophy through the Coffee Academy, specialized training, and customer service contests. - FY2025RestatedAnnual report
「The company also holds customer service contests for each business format and is creating an environment in which all employees, including regular employees, part-time employees and casual staff (hereinafter referred to as “partners”), can embody its management philosophy」
The company continues to provide the Coffee Academy, customer service contests by business format, and talent development for all employees. - FY2024First statedAnnual report
「As part of its talent development initiatives, the company established the “Doutor-Nichires Coffee Academy” for all Group employees, works to improve their specialized coffee knowledge, and provides training opportunities to deepen the skills and knowledge required for their jobs according to their positions and roles.」
Against the backdrop of coffee-related businesses accounting for approximately 70% of sales, the company established a coffee academy for all employees and conducts training in which approximately 60 people are selected annually, as well as customer service contests by business format.