Announced details
Reservation taking, reservation changes and cancellations at restaurants, restaurant operations, and telephone support
Use commenced at 2 restaurants on 18 May 2026 (cumulative usage: Not disclosed)
Hori Food Service uses systems jointly developed, operated or provided by the two companies. No capital or personnel relationship has been disclosed.
アップセルテクノロジィーズ株式会社: 6th Floor, Rikuo Nishi-Ikebukuro Building, 5-26-19 Nishi-Ikebukuro, Toshima-ku, Tokyo; Representative Directors Takahashi Ryota (高橋良太) and Ebara Masaki (江原正樹); PUT business (AI development and provision), UPSELLCLOUD business, inside sales business, and travel agency business., 株式会社 pluszero: Senda Building 4F, 2-6-10 Kitazawa, Setagaya-ku, Tokyo; Chairman and CEO Shodai Yoshiyuki (小代義行) and President and COO Mori Ryota (森遼太); provision, development, maintenance, operation and sale of solutions using AI, natural language processing, software, hardware and other technologies.
Trademark Registration Nos. 6796639 and 6787248. A patent based on the meaning-understanding AI at the core of AEI was obtained in September 2021 (patent number and expiry: Not disclosed).
隠れ菴 忍家 蕨駅東口店, 隠れ菴 忍家 八潮駅前店
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | AI operator “miraio (ミライオ)”, “miraio” for food-service operations, AEI（Artificial Elastic Intelligence） |
| Counterparty | アップセルテクノロジィーズ株式会社, 株式会社 pluszero |
| Counterparty overview | アップセルテクノロジィーズ株式会社: 6th Floor, Rikuo Nishi-Ikebukuro Building, 5-26-19 Nishi-Ikebukuro, Toshima-ku, Tokyo; Representative Directors Takahashi Ryota (高橋良太) and Ebara Masaki (江原正樹); PUT business (AI development and provision), UPSELLCLOUD business, inside sales business, and travel agency business., 株式会社 pluszero: Senda Building 4F, 2-6-10 Kitazawa, Setagaya-ku, Tokyo; Chairman and CEO Shodai Yoshiyuki (小代義行) and President and COO Mori Ryota (森遼太); provision, development, maintenance, operation and sale of solutions using AI, natural language processing, software, hardware and other technologies. |
| Relationship with the Company | Hori Food Service uses systems jointly developed, operated or provided by the two companies. No capital or personnel relationship has been disclosed. |
| Launch date | From 18 May 2026 (Monday), with use having commenced |
| Applicable area | Reservation taking, reservation changes and cancellations at restaurants, restaurant operations, and telephone support |
| Registration number and expiry date | Trademark Registration Nos. 6796639 and 6787248. A patent based on the meaning-understanding AI at the core of AEI was obtained in September 2021 (patent number and expiry: Not disclosed). |
| Location | 隠れ菴 忍家 蕨駅東口店, 隠れ菴 忍家 八潮駅前店 |
| Location scale | 2 locations |
| Usage history | Use commenced at 2 restaurants on 18 May 2026 (cumulative usage: Not disclosed) |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address labor shortages and rising personnel costs, reduce the burden on staff, improve customer convenience, strengthen digital capabilities, and streamline restaurant operations.