Komori
Earnings presentation3077Horiifoodservice Co.,Ltd.Retail

Frequently Asked Questions and Answers

The company responded to investor questions on its latest policies and operating conditions, including the rollout of inbound-focused restaurant formats, shareholder benefits and store operations. It also disclosed plans to open a new store in Kyoto, the terms for using the shareholder benefits and their financial impact.

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Contents of this document

Summary of Q&A5 items taken from the company’s own explanation
What the company explained in this material
Key points of the Q&AKey questions raised by investors at the briefing and the company's answers
  1. The company plans to open 3 inbound-focused restaurants in the fiscal year ending November 2026, with the Kyoto store scheduled to open around early May.
  2. The company explained that there is room for further openings in Tokyo, Osaka, Kyoto, Fukuoka and Hyogo, among other areas. It believes the potential for new openings is substantial, given the expected increase in visitors to Japan and the current supply shortage.
  3. The company believes that a 20% decline in inbound demand would have no impact on its current stores. A separate assessment would be made in the event of a sharp decline on the scale of the COVID-19 pandemic.
  4. The current customer mix is 70% European and North American and 30% Southeast Asian. There has been no impact to date from Japan-China relations.
  5. The company plans to market Emperor Steak and develop it into a business format recognized through Kobe beef and the customer experience. The reservation rate at the first store is currently 70%. At the Kyoto store, the company plans to use reservation access, experience-based operations, views and tourist routes.
  6. Japanet Gift Cards can be used exclusively on the official online shopping site. They are valid for 2 years from the date of issue.
  7. ホリイフード meal vouchers can be used at directly operated group stores and other eligible locations. They are valid for 1 year from the date of issue.
  8. The shareholder benefit utilization rate is expected to be around 20%, and the company plans to recognize a provision. The company explained that the cost would be immaterial.
  9. The shareholder benefits are scheduled to be mailed in late April this year. From the next fiscal year onward, the company will also consider digitizing the meal vouchers.
  10. The company plans to reduce the workload of dining-area staff through mobile ordering and improve productivity by strengthening its food preparation structure.
  11. The company will introduce virtual restaurants based on low-burden operations and reflect feedback from frontline staff in its products.
  12. The company operates 14 business formats and has established a structure that allows underperforming stores to be revitalized by changing their business format.
Assumptions Underlying the Business OutlookThe assumptions used by the company in preparing its forecast.
The number of visitors to Japan is expected to continue increasing. Numerical assumptions for foreign exchange rates, raw material prices and other factors are Not disclosed.
New initiatives
  • The company plans to open 3 inbound-focused restaurants in the fiscal year ending November 2026, with the Kyoto store scheduled to open around early May.
  • At the Kyoto store, the company will strengthen reservation access and promote its positioning as a destination by using experience-based operations, views and tourist routes.
  • From the next fiscal year onward, the company will consider digitizing ホリイフード meal vouchers.
  • The company will introduce mobile ordering to improve store productivity.
  • The company will roll out virtual restaurants using simple, standardized operations.
Key KPIsA metric the company considers important as a management benchmark.
  • Emperor Steak Kyoto store opening plan3 Location
  • Reservation rate at the first Emperor Steak store70 %
  • Inbound customer mix (European and North American)7 Times
  • Inbound customer mix (Southeast Asian)3 Times
  • Expected shareholder benefit utilization rate20 Around %
  • Number of business formats14 Business format
Number of stores and locations
The company plans to open 3 inbound-focused restaurants in the fiscal year ending November 2026. The Kyoto store is scheduled to open around early May. The existing number of stores and the number of openings and closures during the period are Not disclosed.
Contents of this document
ItemDetails
Document typeSummary of Q&A
Key KPIsIndicator name Emperor Steak Kyoto store opening plan / Value 3 Location / Year on year against the same period last year Not disclosed, Indicator name Reservation rate at the first Emperor Steak store / Value 70 % / Year on year against the same period last year Not disclosed, Indicator name Inbound customer mix (European and North American) / Value 7 Times / Year on year against the same period last year Not disclosed, Indicator name Inbound customer mix (Southeast Asian) / Value 3 Times / Year on year against the same period last year Not disclosed, Indicator name Expected shareholder benefit utilization rate / Value 20 Around % / Year on year against the same period last year Not disclosed, Indicator name Number of business formats / Value 14 Business format / Year on year against the same period last year Not disclosed
Number of stores and locationsThe company plans to open 3 inbound-focused restaurants in the fiscal year ending November 2026. The Kyoto store is scheduled to open around early May. The existing number of stores and the number of openings and closures during the period are Not disclosed.
Assumptions Underlying the Business OutlookThe number of visitors to Japan is expected to continue increasing. Numerical assumptions for foreign exchange rates, raw material prices and other factors are Not disclosed.
Key points of the Q&AThe company plans to open 3 inbound-focused restaurants in the fiscal year ending November 2026, with the Kyoto store scheduled to open around early May., The company explained that there is room for further openings in Tokyo, Osaka, Kyoto, Fukuoka and Hyogo, among other areas. It believes the potential for new openings is substantial, given the expected increase in visitors to Japan and the current supply shortage., The company believes that a 20% decline in inbound demand would have no impact on its current stores. A separate assessment would be made in the event of a sharp decline on the scale of the COVID-19 pandemic., The current customer mix is 70% European and North American and 30% Southeast Asian. There has been no impact to date from Japan-China relations., The company plans to market Emperor Steak and develop it into a business format recognized through Kobe beef and the customer experience. The reservation rate at the first store is currently 70%. At the Kyoto store, the company plans to use reservation access, experience-based operations, views and tourist routes., Japanet Gift Cards can be used exclusively on the official online shopping site. They are valid for 2 years from the date of issue., ホリイフード meal vouchers can be used at directly operated group stores and other eligible locations. They are valid for 1 year from the date of issue., The shareholder benefit utilization rate is expected to be around 20%, and the company plans to recognize a provision. The company explained that the cost would be immaterial., The shareholder benefits are scheduled to be mailed in late April this year. From the next fiscal year onward, the company will also consider digitizing the meal vouchers., The company plans to reduce the workload of dining-area staff through mobile ordering and improve productivity by strengthening its food preparation structure., The company will introduce virtual restaurants based on low-burden operations and reflect feedback from frontline staff in its products., The company operates 14 business formats and has established a structure that allows underperforming stores to be revitalized by changing their business format.
New initiativesThe company plans to open 3 inbound-focused restaurants in the fiscal year ending November 2026, with the Kyoto store scheduled to open around early May., At the Kyoto store, the company will strengthen reservation access and promote its positioning as a destination by using experience-based operations, views and tourist routes., From the next fiscal year onward, the company will consider digitizing ホリイフード meal vouchers., The company will introduce mobile ordering to improve store productivity., The company will roll out virtual restaurants using simple, standardized operations.
Items this document does not state (25)
Fiscal Period CoveredNet SalesOperating profitOrdinary incomeNet incomeGross Profit MarginOperating profit marginSelling, general and administrative expensesResults for the three months of the current quarterFull-year earnings forecastProgress against full-year forecastSelf-assessment against the planSegment resultsBreakdown of Factors Affecting the ChangeUnit price and quantity metricsNumber of employeesRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogMarket Size / Share

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

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The company disclosed the main questions and answers to strengthen communications with investors and ensure fair disclosure.

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Frequently Asked Questions and Answers | Horiifoodservice Co.,Ltd. (3077) timely disclosure | Komori