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Other Disclosures2997STORAGE-OH Co.,Ltd.Real Estate

Notice of the Establishment of the Basic Policy on Customer Harassment

株式会社ストレージ王 established its policy for addressing customer harassment effective 1 September 2026 and will establish internal systems and response procedures to protect its employees. Depending on the nature of the demands or conduct involved, the company may discontinue its response, suspend services, terminate contracts or take legal action.

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Neutral
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Wording
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Announced details

Self-storage business
Applicable field (uses covered by this announcement)

Planning, development, operation and management of self-storage facilities, and customer support

Launch dateEffective 1 September 2026 (date the basic policy was established; already implemented)
Relationship between the counterparty and the company
STORAGE-OH Co.,Ltd.2997
Relationship with the Company

Relationship concerning the provision of services to customers and others and the handling of inquiries

Location (as indicated in this announcement)

Ichikawa, Chiba Prefecture (head office)

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Source (materials cited by the company)

Ministry of Health, Labour and Welfare, “Corporate Manual for Measures Against Customer Harassment”

Announced details
ItemDetails
Names of Products / Services CoveredSelf-storage business
Relationship with the CompanyRelationship concerning the provision of services to customers and others and the handling of inquiries
Launch dateEffective 1 September 2026 (date the basic policy was established; already implemented)
Applicable areaPlanning, development, operation and management of self-storage facilities, and customer support
LocationIchikawa, Chiba Prefecture (head office)
SourceMinistry of Health, Labour and Welfare, “Corporate Manual for Measures Against Customer Harassment”
Items this document does not state (12)
CounterpartyCounterparty overviewContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsUsage historyImpact on Business Performance

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To maintain good relationships with customers while addressing, as an organization, demands and conduct that exceed what is considered reasonable by generally accepted social standards, and to protect employees' human rights, safety and working environment. In addition, ensuring an environment in which employees can work with confidence is important for the stable and continuous provision of services.

How to read this page

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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Notice of the Establishment of the Basic Policy on Customer Harassment | STORAGE-OH Co.,Ltd. (2997) timely disclosure | Komori