Leakage of Customers’ Personal Information
First written in FY2020. 1 of 3 entries say "Restated". Latest entry: 2026-06-26.
The whole theme swung hardest in 2026: 13 of 50 companies on the "Worse" side.
22 other companies' latest entry also says "Mitigated".
- 2026-06-26MitigatedManagement planning
「We currently store all customer information in the cloud and appropriately monitor and restrict access terminals at all times.」
Cloud storage and monitoring and restriction of access terminals were specifically presented as measures against the risk of leakage of customers’ personal information. - FY2025RestatedAnnual report
「If an external leak or similar incident were to occur, this could affect the Group's operating results and financial position through damages claims, loss of public trust and other consequences.」
The risk of personal-information leakage associated with a business model that holds and uses customer information continued to be disclosed. - FY2020First statedAnnual report
「The Group holds personal information obtained through its business, including information on prospective customers and transaction customers, and is subject to regulations under the Act on the Protection of Personal Information and other laws. If an external leak or similar incident were to occur, this could affect the Group's operating results and financial position through damages claims, loss of public trust and other consequences.」
The disclosure described personal-information management risks associated with a business model that accumulates and uses data on high-net-worth customers and others.