Focus on and Monitoring of Contract Retention Rates
First written in FY2025. 2 of 5 entries say "Cited as achieved", first in 2026-04-22. Latest entry: 2026-07-21.
1 other company's latest entry also says "Restated".
- FY2026AdvancedAnnual report
「The contract renewal rate from the fiscal year ended March 2024 to the fiscal year ended March 2026 was 99.852%, calculated by subtracting the cancellation rate of 0.148% for April 2023 to March 2026 from 100%. The cancellation rate is calculated as the average of the number of cancellations in each month divided by the number of contracts at the end of the preceding month. The annual trend in contract renewal rates is shown in the table below.」
Under its policy of emphasizing contract renewal rates, the annual contract renewal rate for the fiscal year ending March 2026 was 99.979%, up from 99.766% and 99.810% in the previous 2 fiscal years. - 2026-04-22Cited as achievedEarnings presentation
「99.979%」
The company disclosed a contract renewal rate of 99.979% for the fiscal year ended March 2026. - FY2025First statedAnnual report
「Client trust is the foundation for expansion, and the Company places importance on contract renewal rates to maintain that trust.」
The contract renewal rate from the fiscal year ended March 2023 to the fiscal year ended March 2025 was 99.834%. By fiscal year, the rates were 99.927%, 99.766% and 99.810%.