Impact of product accidents and quality complaints on reputation and orders
First written in FY2021. 3 of 4 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2026: 2 of 7 companies on the "Worse" side.
32 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「We are working to ensure product safety and quality under a rigorous quality control framework covering all processes from design, procurement, manufacturing, and installation.」
The potential impact of product accidents and quality complaints, and the response through safety devices, quality control across all processes, and cross-functional analysis, continue to be disclosed. - FY2023RestatedAnnual report
「However, if an accident related to our products were to occur and we were required to compensate customers for damages, a decline in our social reputation and corporate image could reduce orders and have a significant impact on our business activities.」
The potential impact of product accidents and quality complaints, and the response through quality control across all processes, safety devices, and cross-functional analysis, continue to be disclosed. - FY2022RestatedAnnual report
「However, if an accident related to our products were to occur and we were required to compensate customers for damages, a decline in our social reputation and corporate image could reduce orders and have a significant impact on our business activities.」
The potential impact of product accidents and quality complaints is continuously disclosed, with safety devices, quality control across all processes, and cross-functional defect analysis cited as countermeasures. - FY2021nullAnnual report
「If an accident related to our products were to occur and we were required to compensate customers for damages, a decline in our social reputation and corporate image could reduce orders and have a significant impact on our business activities.」
The company cites safety devices, guidance on routine inspections, quality control in design, procurement, manufacturing and installation, and cross-functional defect analysis as countermeasures.